Experience

Cyber Guardian Consulting Group, LLC.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Analyst II

  • Oct 2023 - Present

• IT Analyst

  • Oct 2021 - Oct 2023



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Server Technician

  • Apr 2021 - Oct 2021



CNBC

• United States
• Broadcast Media Production and Distribution
• 700 & Above Employee

• iOS Developer Intern

  • Sep 2019 - May 2020

  iOS Development Intern iOS Development Intern



Pace University

• Higher Education
• 700 & Above Employee

• Student ITS Assistant

  • Sep 2018 - May 2020

  ● Answering the help desk phone to assist 5 customers per shift ● Assisting 3 walk-ins per shift with computer related issues ● Responding to incoming 1st level help desk tickets, such as logging into client’s computer, getting access to the Pace network and unlocking their Pace accounts ● Re-image computers, install new computers into labs, connect computers to network and resolve printer issues ● Answering the help desk phone to assist 5 customers per shift ● Assisting 3 walk-ins per shift with computer related issues ● Responding to incoming 1st level help desk tickets, such as logging into client’s computer, getting access to the Pace network and unlocking their Pace accounts ● Re-image computers, install new computers into labs, connect computers to network and resolve printer issues