Experience

La Mer Beachfront Resort

• United States
• Hospitality
• 1 - 100 Employee

• Director of Sales and Programming

  • Jan 2022 - Present

  Cape May, New Jersey, United States

• Director Of Front Office Operations & Sales

  • Jun 2018 - Present

  Cape May, NJ Manage a staff of 10-20 employees daily. Duties include scheduling, guest relations and escalation, charge back dispute management, reservations management, beach and pool operations, implementing and maintaining PMS software and integrations, group sales and events, and room blocks.

• Front Office Manager

  • May 2017 - Jun 2018

  Cape May, New Jersey

• Front Office Supervisor

  • Jul 2016 - May 2018

  Cape May, NJ Oversee's front desk team and daily operations including but not limited to checking in and out guests, maintaining a cash drawer, taking reservations, ensuring customer satisfaction, solely responsible for customer comments and beach tag audits.

• Sales Coordinator

  • Sep 2016 - May 2017

  Cape May, NJ Assist the sales manager in the preparedness of documents and worksheets needed to determine contract offers for group sales. Work closely with clients providing customer service, obtaining information to ensure an enjoyable experience, and following up with necessary documents and agendas.

• Front Desk Agent

  • Jul 2012 - Jun 2016

  Cape May, NJ Duties include but are not limited to checking guests in and out, ensuring customer satisfaction, taking reservations, and maintaining a cash drawer.



Cape May Dental Associates

• Front Office Manager

  • Feb 2010 - Feb 2011

  Cape May, NJ Responsibilities included but not limited to running day to day operations, scheduling patients, negotiating contracts, attending management classes, problem solving, computer operations.



Vector Marketing

• India
• Graphic Design
• 1 - 100 Employee

• Field Sales Manager/District Manager

  • Jun 2006 - Sep 2009

  District Sales Manager ( April 2009- September 2009) Atlantic County, NJ Interviewing, hiring, and training a sales force Executed all activity in the local office including budgeting, advertising, and human resources Created, implemented, and tracked the success of advertising sources Produced over $100,000 in sales in first 5 months Created and implemented business plan for office success Recruited and trained over 100 new sales representatives Sales… Show more District Sales Manager ( April 2009- September 2009) Atlantic County, NJ Interviewing, hiring, and training a sales force Executed all activity in the local office including budgeting, advertising, and human resources Created, implemented, and tracked the success of advertising sources Produced over $100,000 in sales in first 5 months Created and implemented business plan for office success Recruited and trained over 100 new sales representatives Sales Representative (June 2006-April 2009) Achievements and Merits: Certified Field trainer, offering a model of successful performance. Achieved highest sales rank within company, with personal sales exceeding $45,000. (Only 1 % of Vector Representatives exceed 25,000 in personal sales) Earned district, regional, and national awards for high performance including President’s Club 2006 and 2008 Attended 30+ regional business conferences and 4 national conferences dealing with high level marketing concepts, building a leads base, creating an 80% closing ratio, time management and communication skills, goal setting, money management, and how to manage a sales force. Show less



Crest Savings Bank

• United States
• Banking
• 1 - 100 Employee

• Bank Teller

  • May 2007 - Jul 2008

  Wildwood Crest, NJ