Experience

Sierra Alpha Facility Services Inc.

• Canada
• Facilities Services
• 1 - 100 Employee

• Operations Supervisor

  • Dec 2018 - Present

  Supervise cleaning workers and establishing ensuring adherence to cleaning standards and procedures Ensure that all work complies with high-quality standards Attend to customer calls and requested meetings as needed Inspection of cleaning equipment on a regular basis to know when they are worn-out and request for replacement Assist floor crew in identifying cleaning work to be done Providing any form of required assistance to cleaners while they carry out their duties. Carry out inspect after work is done and finish report Establish work schedules, Scheduling and assigning specific duties/roles to cleaners and ensuring that they are carried out well Show less



Da Dino Express

• United States
• Restaurants

• General Manager/Partner

  • Jun 2012 - Apr 2016

  - Prepared and implemented pricing policies for attracting new customers - Planned, organized, and attended events to identify new business opportunities - Listened to customer complaints and provided efficient and satisfactory solutions. - Work closely with the marketing team to identify future plans and attract new customers - Greet and orient customers to help them find what they are looking for - Managed transaction verifications involving petty cash funds - Prepared and implemented pricing policies for attracting new customers - Planned, organized, and attended events to identify new business opportunities - Listened to customer complaints and provided efficient and satisfactory solutions. - Work closely with the marketing team to identify future plans and attract new customers - Greet and orient customers to help them find what they are looking for - Managed transaction verifications involving petty cash funds



The Wendy's Company

• United States
• Restaurants
• 700 & Above Employee

• District Operations Manager

  • Jun 1998 - Apr 2012

  Acting as a liaison between the headquarters and the area’s branches Being in charge of operational practices Coordinating with, reporting and making recommendations to senior management Ensure that each branch delivers value and excellence to the clients Cultivate and grow a strong team of committed branch managers that will maintain profit margins and implement business plan Ensure that all projects are executed profitably and in compliance to standardised business practices Apply innovative approaches and techniques to keep updated with competition Show less



Arturo's Restaurant

• United States
• 1 - 100 Employee

• General Manager

  • Nov 1993 - Apr 1998