Experience

MyDeal

• Australia
• Retail
• 100 - 200 Employee

• Seller Onboarding Specialist

  • Jan 2023 - Present

  Manage the onboarding process for e-commerce sellers and provide technical guidance. Coordinate with the Marketplace Sales team and 3rd party channel partners to ensure smooth and successful seller launches. Manage the onboarding process for e-commerce sellers and provide technical guidance. Coordinate with the Marketplace Sales team and 3rd party channel partners to ensure smooth and successful seller launches.



Catch

• Australia
• Software Development
• 300 - 400 Employee

• Onboarding Specialist

  • Jul 2021 - Jan 2023

  Revolves around Marketplace Onboarding which further breaks down into educating and training the sellers to list their products based on the integration of their choice. Making sure that they adhere to the Catch Marketplace standard, values and policies. This plays a critical part in making Catch marketplace a safe, trusted platform for sellers and customers as we invest our time in giving the best onboarding experience to the sellers. Revolves around Marketplace Onboarding which further breaks down into educating and training the sellers to list their products based on the integration of their choice. Making sure that they adhere to the Catch Marketplace standard, values and policies. This plays a critical part in making Catch marketplace a safe, trusted platform for sellers and customers as we invest our time in giving the best onboarding experience to the sellers.



Kohl's

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Oct 2020 - May 2021

  Resolve customer complaints via phone, email, or chat. Provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution by following communication procedures, guidelines, and policies. Assist with placement of orders, refunds, or exchanges and take payment information and other pertinent information such as addresses and phone numbers for account verification. Resolve customer complaints via phone, email, or chat. Provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution by following communication procedures, guidelines, and policies. Assist with placement of orders, refunds, or exchanges and take payment information and other pertinent information such as addresses and phone numbers for account verification.



KMC Savills, Inc.

• Philippines
• Leasing Non-residential Real Estate
• 200 - 300 Employee

• Front Office Assistant

  • Jun 2019 - Aug 2020

  Perform day-to-day administrative tasks. Welcoming and assisting visitors in a friendly and professional manner. Reporting to management and performing administrative duties such as answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Handling basic queries, sorting mail, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Show less



AOL

• United States
• Software Development
• 700 & Above Employee

• Sales and Billing Representative

  • Apr 2017 - Dec 2018

  Recommend potential products or services by analyzing customer needs. Assist with customer concerns like password reset, basic tech issues, sales and billing queries. Recommend potential products or services by analyzing customer needs. Assist with customer concerns like password reset, basic tech issues, sales and billing queries.