Project Coordinator

• Feb 2019 - Present

Program Manager

• Aug 2015 - Feb 2019

Working closely with stake holders to understand their needs, provide proposal to stake holders of the achievable commitments from documentation side. Work out PMP for stake holders to sign-off. Monitor project progress using Smartsheet. Identify risk, mitigate risk and negotiate with team and stake holders to align the requirements.

Senior Technical Writer

• Aug 2007 - Feb 2019

Currently with Motorola in Penang as a Sr. Technical Writer and I bring more than 10 years of diverse experience specializing in technical writing, training & development, curriculum design, process improvement, and project management. I am educated with an Honors Degree in Physics, along with an Instructor PBET Certification and ISO9001/ISO14001/OHSA18001 Auditor Certifications. Throughout my career, I have been working seamlessly with business leaders, project stakeholders, and… Currently with Motorola in Penang as a Sr. Technical Writer and I bring more than 10 years of diverse experience specializing in technical writing, training & development, curriculum design, process improvement, and project management. I am educated with an Honors Degree in Physics, along with an Instructor PBET Certification and ISO9001/ISO14001/OHSA18001 Auditor Certifications. Throughout my career, I have been working seamlessly with business leaders, project stakeholders, and cross-functional teams from different regions and time zones through virtual and non-virtual collaboration in pursuit of achieving unparalleled customer satisfaction.From an awards perspective, I have been conferred a Quality Star award by Motorola, as well as Ship Acceptance and Take Charge! awards for going above and beyond for the company. Complementing my current role as a Technical Writer, I am also an Instructional Designer and the Information Architect for my department at Motorola. Show more Show less

Training Development Engineer

• 2003 - 20074 years

Provide detail technical installation, operation, maintenance and troubleshooting manuals of the equipment.A certified trained the trainer for hands-on equipment application.

Technical and Administration Executive

• 2000 - 20033 years

Managing process and equipment utilities of the production floor.Conduct ergonomic training to operators.Develop training aids material for operators and supervisors.Conduct time study to monitor process flow of the production line.