Experience

G2G Malaysia

• Malaysia
• Software Development
• 1 - 100 Employee

• Costumer Service Excecutive

  • Oct 2022 - Present



Yalla Group Limited (NYSE:YALA)

• United Arab Emirates
• Technology, Information and Internet
• 1 - 100 Employee

• VIP OPERATION

  • Feb 2022 - Oct 2022

  Build and maintain a relationships with VIP customers, help maintain the stability of purchases from VIP customers and increase purchases (not targeted)

• Customer Service Specialist

  • Sep 2019 - Oct 2022

  Actively involved in program room to increase the consumer retention, promptly responding to customer queries and liaise with internal teams to come up with the best possible solution.

• Key Opinion Leader Specialist

  • Nov 2021 - Sep 2022

  Coordinate and record events, Responsible for daily maintenance and communication of influencers



TELUS International

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Social Media Evaluator

  • Jun 2022 - Aug 2022

  Responsible for selecting Products that are eligible to be displayed on the Marketplace (Quality issue) Responsible for selecting Products that are eligible to be displayed on the Marketplace (Quality issue)



Key Event Planner

• Project Manager

  • 2019 - 2021

  Managing end to end event from scheduling, planning, budgeting, and executing. Direct communication with related stakeholders, equipped with fast decision making skills & effective communication skills. Managing end to end event from scheduling, planning, budgeting, and executing. Direct communication with related stakeholders, equipped with fast decision making skills & effective communication skills.



Solid Plus Event Planner

• Event Project Manager

  • 2017 - 2020

  Doing pre-execution phase with all planning-related jobs like organizing, budgeting, scheduling. Doing pre-execution phase with all planning-related jobs like organizing, budgeting, scheduling.



Charity Wedding Organizer

• Wedding Project Manager

  • 2017 - 2020

  Supervising field execution, handling clients objective and making sure the event executed well Supervising field execution, handling clients objective and making sure the event executed well