Assistant Manager (Client Success & Analytics)

• May 2022 - Present

Executive (RI/RMS - Customer Success)

• Apr 2021 - May 2022

Retail Intelligence (RMS)|| Customer Success|| *Serviced SMB, Growth & Expanded Vertical (FMCG/non-FMCG) Clients by managing end-to-end delivery of Databases, Analysis & Insights, Reports, Presentations [adhoc/subscriptions] *Transformed data into Insights & KAPs: Category & Brand performance, Market Breakdown, Competitor Landscape, Pricing, Pack Size & Promotions *Helped Clients improve their overall retail performance; optimizing & identifying business opportunities & strategies to enter and expand their business reach across industry *Trained Clients on basic NIQ Facts & Fundamentals, Nielsen Answers Desktop (NAD) software *Supported Commercial Teams in Upsell/Cross sell of products & services * Assisted the team in internal streamlining of planning, execution & sharing of routine client deliverables Show less

Summer Intern

• Mar 2020 - May 2020

RMS (Retail Measurement Services) Summer Internship Project: Category Overview of Oats for the Indian Breakfast Cereals Market: Breakfast Cereals Overview, Overview of Oats, Size & performance of the Category across Zones, Metro cities, Distribution Channels, Performance of major Brands, Sub-brands and Pack Segments. Additional Live Project: Last Mile- Essentials for Citizen [Nielsen - GOI] (Tracking Availability of Key Grocery Categories during COVID-19 Lockdown across 8 Metro Cities of India) Show less

Sr. Process Associate (EH&S)

• Nov 2018 - May 2019

(Client: Clariant AG) *Generated, updated, modified Material Safety Data Sheets (MSDS) for the client- EU, US regions within stipulated SLAs *Provided overall Off-shore Data Processing Support to the client *Assisted the team in query management, routine data handling tasks & achieving weekly request targets (Client: Clariant AG) *Generated, updated, modified Material Safety Data Sheets (MSDS) for the client- EU, US regions within stipulated SLAs *Provided overall Off-shore Data Processing Support to the client *Assisted the team in query management, routine data handling tasks & achieving weekly request targets

Trainee - Application Specialist (GC/GCMS)

• Jul 2017 - Jul 2018

Application Support: Chromatography & Mass Spectrometry Division (CMD) *Performed Quant Scientific Analysis on GC/GC-MS *Assisted the team in Product Demos: dry/wet, pre/post sales *Trained Customers on TFS GC/GC-MS Hardware/Software *Provided overall Customer Support & Troubleshooting: off/on-site *Assisted the team in day-to-day tasks, maintaining & streamlining TFS Demo lab accessories & spares records Application Support: Chromatography & Mass Spectrometry Division (CMD) *Performed Quant Scientific Analysis on GC/GC-MS *Assisted the team in Product Demos: dry/wet, pre/post sales *Trained Customers on TFS GC/GC-MS Hardware/Software *Provided overall Customer Support & Troubleshooting: off/on-site *Assisted the team in day-to-day tasks, maintaining & streamlining TFS Demo lab accessories & spares records