Angad Singh Thukral

Customer Success Manager at ParallelDots
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Vancouver, British Columbia, Canada, CA

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Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Customer Success Manager
      • May 2021 - Present

      End to End responsible for Project delivery. Coordinating with Tech Team, Data Ops, Data Science and client to deliver Service Level Agreement. End to End responsible for Project delivery. Coordinating with Tech Team, Data Ops, Data Science and client to deliver Service Level Agreement.

    • Canada
    • Non-profit Organizations
    • 700 & Above Employee
    • Head of Product and Operations Manager at AIESEC India
      • Jul 2020 - Jul 2021

      ● Analysis of network growth in Global Talent product ● Cluster and define entities based on Focus and analysis, according to COVID. ● Develop education cycle and capacity building for teams from 20 cities in India ● Data analysis and information management for Network ● Focused Market research for Education and Corporate Industry ● Develop supply and demand plan based on Sub-product alignment ● Virtual Conference Delivery ● Global Strategy and Standard Operating Procedures Implementation ● Monitoring operations in 21 local chapters in India ● Standard delivery model implementation in 21 Local Committees in India ● Generating & providing resources for delivery efficiency & quality ● Consulting Local Chapter to have a strategical direction for the product. ● Going through the Change Management process for the new evolved products ● Evolving the cost structure. ● Sales development program management for 350 members in the national commission ● Driving account management & up-scaling delivery rates. ● International relations and partnership management with 25 countries Show less

    • Tunisia
    • Non-profit Organizations
    • 200 - 300 Employee
    • Product and Operations Manager
      • Aug 2019 - Aug 2020

      ● Analysis of network growth in Global Entrepreneur product ● Cluster and define entities based on Focus and analysis ● Develop education cycle and communication plan based on the support needed ● Data analysis and information management for Network ● Focused 1-1 calls ● Develop supply and demand plan based on Sub-product alignment ● Conference Delivery ● Global Strategy and Standard Operating Procedures Implementation ● Monitoring operations in local chapters ● Standard delivery model implementation in 9 Local Committees in Tunisia ● Generating & providing resources for delivery efficiency & quality ● Sales development program management for 100 members in the national commission ● Driving account management & up-scaling delivery rates ● International relations and partnership management with 25 countries Show less

    • Italy
    • Civic and Social Organizations
    • 200 - 300 Employee
    • InteGreat - Global Volunteer
      • Feb 2019 - Apr 2019

      InteGREAT is a project that aims to connect young people from all over the world to act upon the current refugees’ crisis by fostering their integration in our local communities and by providing them with all the tools to take an active role in the European society. Young international volunteers support organizations and NGOs in welcoming and integrating refugees in a project. Ensure equal opportunity and reduce inequalities of outcome, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action. Main Learnings Cross-Cultural/ Migration understanding Organization of teaching and recreational activities. These activities included Italian and English classes, Cultural Understanding, Waste Management, Learning about Refugee Crisis. Planning of Social Events Show less

      • Aug 2018 - Apr 2019

      Understanding the growth patterns for AIESEC in the United Kindom LinkedIn. Myself contributing towards the team to derive strategies that enable AIESEC in the UK to experiment and educate the entire membership of 50 people.

      • Jan 2018 - Feb 2019

      Facing the journey of Ownership.Managing three different Products related to Global Talent, Global Volunteer, Global EntrepreneurshipLeading Local Office of 150+ People Representation of Local office in the National Office in LegisalationRecruitment of 120+ People in an entire year Designing Strategies to grow the sustainability of productsIncreasing the brand through events like TEDx Vashi, Youth Speak Forum

      • Jan 2017 - Jan 2018

      Please contact for a requirement of Global Interns in your company. -Hire with EaseWith us, cross-borders sourcing becomes as easy as recruiting talent in your local market. We customise our recruitment process to make it easy for you to hire Global Talent or a Foreign Professional.-Talent AcquisitionBehind every successful company that innovates is a diverse global workforce. Bring interns from all around the world to ensure global input in your business operations. Infuse your business with a fresh perspective from Millennials around the world.For more Information, please visit, http://www.aiesec.in/companies/OR contact angad.singh1@aiesec.net Show less

      • May 2017 - Jul 2017

      A forum where inspiration and collaboration convert to actionYouthSpeak Forum is a premiere event that brings together both young and senior leaders to form a diverse cross-sector and multi-generational space for inspiring conversations around pressing global issues.The forum aims to create an environment where people from diverse backgrounds can cross-pollinate ideas, share insights and gain new perspectives to create actionable outcomes to push the world forward.We make this happen by taking our delegates through the unique and interactive framework of Inspire, Engage, Act Show less

      • Feb 2017 - Jul 2017

      Working with the National Support Team of AIESEC Australia for understanding the market and documenting the content and strategizing Marketing content to get maximum outreach from Social media and Email Marketing.To manage the content promotion and marketing of AIESEC. Analysing the trend of the market Expansion Brainstorming of various methods with a team of locals from Australia and other National teams.

      • Jan 2016 - Dec 2016

      Please contact for a requirement of Global Interns in your company. -Hire with EaseWith us, cross-borders sourcing becomes as easy as recruiting talent in your local market. We customise our recruitment process to make it easy for you to hire Global Talent or a Foreign Professional.-Talent AcquisitionBehind every successful company that innovates is a diverse global workforce. Bring interns from all around the world to ensure global input in your business operations. Infuse your business with a fresh perspective from Millennials around the world.For more Information, please visit, www.aiesec.inOR contact angad.singh1@aiesec.net Show less

      • Jul 2016 - Sep 2016

      Responsibility to Deliver a Leadership conference on behalf of AIESEC in Navi Mumbai .Also having a team of 5 members to make sure the team works properly with respect to their job role .Planning in terms of attracting youth in AIESEC to be part of this conference from Marketing team and execution of it through delegate team and servicing with proper logistics by a Logistic team and yet making the event financially profitable.Event Management . Team Management . Financial Management . Show less

      • Feb 2016 - Apr 2016

      " Aashiyaan 2016 "The Conference by AIESEC in which group of people were together to share their experience and we as an Organising Committee job role made them understand anything is possible anything can be achieved but the proper mindset is needed.Where I learnt Don't be a Mediocre and Dare to go beyond.The Work of Logistics was purely related to making sure all parts of the requirements are fulfilled before the session and Cost cutting is done effectively .A hectic job to make sure each delegate gets the most important and valuable experience.Financial Management . Event management Show less

      • Oct 2015 - Mar 2016

      To Deliver an Event Which Deals With UN Sustainable Development Goals .Handling Finances and proper delivery of the Event

Education

  • University Canada West
    Master of Business Administration - MBA
    2023 - 2025
  • Mumbai University Mumbai
    Bachelor of Engineering (B.E.), Mechanical Engineering
    2014 - 2018
  • Mahatma Gandhi Mission College of Engineering and Technology , Navi Mumbai
    Bachelor of Engineering (B.E.), Mechanical Engineering
    2014 - 2018

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