ANG JIA JUN

Information Technology Help Desk lead at Coinhako
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Chinese Limited working proficiency

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Bio

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Experience

    • Singapore
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Information Technology Help Desk lead
      • Jan 2023 - Present

    • Information Technology Help Desk Support
      • Jan 2022 - Dec 2022

    • Singapore
    • Mechanical Or Industrial Engineering
    • 700 & Above Employee
    • System Administrator
      • Mar 2021 - Jan 2022

      System Engineer - System Administrator - Install and configure for application software, and operating system - Manage and monitor all installed systems and infrastructure for the organization to be in line with company guidelines or SOP - Planning and liaising with vendor and user - Tech Support - Troubleshooting hardware and software related issue - Manage and track all IT related hardware or software inventory - Liaising with external vendors - Other ad hoc duties like training users and testing systems Show less

    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Specialist
      • Jan 2020 - Jan 2021

      System Engineer- System Administrator- Install and configure for application software, and operating system- Manage and monitor all installed systems and infrastructure for the organization to be in line with company guidelines or SOP- Planning and liaising with user- Troubleshooting hardware and software related issue- Tech Support (L2)

    • Tech Refresh
      • Jan 2019 - Jan 2020

      Tech Refresh - Team Lead- Conducting training of team members- Asset Management- Scheduling location and task for team members- Developing and implementing a timeline to achieve targets.- Windows Upgrade (Windows 7 to Windows 10)- Tech Support (L2)- Planning and liaising with vendor and user- Troubleshoot and resolve hardware and software issues related

    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Human Resources Administrator
      • Jul 2018 - Sep 2018

      - Sorting candidates profile - Scheduling candidates for interview - Maintain employee records - Sorting candidates profile - Scheduling candidates for interview - Maintain employee records

    • Singapore
    • Financial Services
    • 200 - 300 Employee
    • User Acceptance Tester
      • Oct 2016 - Mar 2017

      User Acceptance Tester - Planning and controlling the test cases - Creating test profile and test concept - Provide documentation for scenarios (pass/fail) - Communicating with relevant departments concerning testing results or outcomes User Acceptance Tester - Planning and controlling the test cases - Creating test profile and test concept - Provide documentation for scenarios (pass/fail) - Communicating with relevant departments concerning testing results or outcomes

Education

  • Ngee Ann Polytechnic
    Diploma, Financial Informatics
    2013 - 2016
  • Institute of Technical Education
    Higher Nitec, Electronics Engineering
    2011 - 2013
  • Institute of Technical Education
    Nitec, Electronics
    2009 - 2010

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