Experience

Meinhardt (Singapore) Pte Ltd - Qatar Branch

• Qatar
• Design Services
• 1 - 100 Employee

• System Engineer

  • Feb 2021 - Present



Nityo Infotech

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Deskside Support

  • Oct 2018 - Present

  - Installing, configuring and troubleshooting computer hardware, software, systems, networks, printers, application and scanners (IMAC) - Desktop Support and Troubleshooting. - Planning and undertaking scheduled maintenance upgrade - Investigating, diagnosing and solving computer software, hardware faults or any IT related Issue - Assisting user with Level 1 to Level 2 Issue - Escalation of issue to level 3 Support - Attending remote Singhealth clinic sites - Troubleshooting of network issue both level 1 and 2 - Using Ticketing System to track incident reported by Service desk



YEN INVESTMENTS LTD.

• Restaurants
• 1 - 100 Employee

• IT Support

  • Jun 2015 - Jan 2018

  - Level One & Two support - Network Configuration level One - Assemble and dissemble of Server/Computer - NAS maintenance + backup system file - Onsite outlets visiting (troubleshoot/installation) - Server/printer maintenance - Managing AD directory and email - Level One & Two support - Network Configuration level One - Assemble and dissemble of Server/Computer - NAS maintenance + backup system file - Onsite outlets visiting (troubleshoot/installation) - Server/printer maintenance - Managing AD directory and email



Isage Communications Pte Ltd

• 1 - 100 Employee

• IT Support

  • Apr 2014 - Apr 2015

  - Level one & two Hardware & Software Support - Assemble and dissemble of Server/Computer - Onsite troubleshoot/installation - Bug testing on software and provide solution - Server maintenance - Stock taking - Handle client calls - Remote access troubleshoots - Services report - Level one & two Hardware & Software Support - Assemble and dissemble of Server/Computer - Onsite troubleshoot/installation - Bug testing on software and provide solution - Server maintenance - Stock taking - Handle client calls - Remote access troubleshoots - Services report