Technical Manager

• May 2018 - Present

Key Accountabilities and Responsibilities- Responsible for collaboration and communication with various teams as needed.- Delegate technical responsibilities and monitor progress of projects.- Provides technical direction for the architecture, design and systems integration for client engagement from requirement phase through implementation.- Applies significant knowledge of industry trends and technologies to improve service to our clients.- Works with the client to derive business architecture strategies. Ensures that objectives are met through the delivery, on time and to budget.- Develops lasting relationships with client personnel that foster client ties.- Communicates effectively with clients to identify needs and evaluate alternative technical solutions.- Continually seeks opportunities to increase client satisfaction and deepen client relationships.- Consistently delivers high-quality services to our clients.- Reviews work of pre-sales and delivery teams.- Resolves and/or escalates issues in a timely fashion.- Oversee project implementation, reports results and adjust requirements as needed.- Identifies and supports architecture pre-sales/business opportunities. Ensures the delivered business solutions meet the desired business outcomes, short and long-term quality attributes, and performance expectations.- Enables cross-functional teams to work in parallel by providing advice, guidance, and oversight for the implementation of the business solution architecture, governance, risk management, and architecture methodologies and/or processes.- Work closely with the sales team and align with the set directions.

Technical Lead

• May 2014 - Present

Senior Systems Engineer

• Apr 2013 - May 2014

Systems Engineer

• Jul 2004 - Mar 2013