Experience

Hughston

• United States
• Medical Practices
• 1 - 100 Employee

• Human Resources Coordinator

  • Sep 2021 - Present



Grifols

• Columbus, Ga

• Assistant Manager

  • Jan 2016 - Sep 2021



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Manager

  • Jun 2013 - Dec 2014

  • Coach 14-16 sales associates on improving sales techniques to meet company expectation • Drive store and department sales through giving fast feedback to associates• Counsel associates when company expectations are not being met• Handle customer complaints and inquires• Interview applicants for potential employment

• Sales Supervisor

  • Jan 2013 - Jun 2013

  • Coach 4-6 sales associates on improving sales techniques to meet company expectation • Drive store and department sales through giving fast feedback to associates• Counsel associates when company expectations are not being met• Handle customer complaints and inquires• Interview applicants for potential employment

• Sales Associate

  • Feb 2012 - Jan 2013

  • Aid customers in selecting products that reflect their standards• Assist customers in choosing additional products to accompany current selections• Resolve customer issues with current product selection• Persuade customers to participate in company’s loyalty program• Provide exceptional customer service to every customer



Aflac

• United States
• Insurance
• 700 & Above Employee

• Customer Service Specialist I

  • Oct 2012 - Jan 2013

  • Assist customers in setting up payment methods on policies • Explain benefits of insurance policies • Describe policy payouts of supplemental health insurance plans • Explain general claims questions regarding customers policy • Assist customers in canceling policies and benefits of keeping policies • Assist customers in setting up payment methods on policies • Explain benefits of insurance policies • Describe policy payouts of supplemental health insurance plans • Explain general claims questions regarding customers policy • Assist customers in canceling policies and benefits of keeping policies



Capstone Companies

• Desk Attendant

  • Oct 2009 - Feb 2012

  • Checked guests out in a professional manner • Provided first line security for building by screening guest • Professionally answered and transferred phone calls • Resolved the problems and concerns of residents • Established appropriate paper work was completed for overnight guest • Checked guests out in a professional manner • Provided first line security for building by screening guest • Professionally answered and transferred phone calls • Resolved the problems and concerns of residents • Established appropriate paper work was completed for overnight guest



Cooper Green Mercy Hospital

• Human Resource Intern

  • Aug 2011 - Nov 2011

  • Assisted in administering employee disciplinary documentation • Assisted in investigation and addressing employee complaints • Composed warning letter to patient of negative behavior in facility • Assisted in creation of interview questions for potential employees • Created event and program budgets • Assisted in administering employee disciplinary documentation • Assisted in investigation and addressing employee complaints • Composed warning letter to patient of negative behavior in facility • Assisted in creation of interview questions for potential employees • Created event and program budgets



MeadWestvaco (MWV)

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Payroll Specialist

  • Jun 2010 - Jul 2010

  • Verified employee’s hours and appropriate pay code in time keeping system Kronos • Verified employee’s personal time off hours • Established employee submitted correct documentation for excused time off • Accurately entered completed maintenance tickets into SAP • Verified department monthly expenditures • Verified employee’s hours and appropriate pay code in time keeping system Kronos • Verified employee’s personal time off hours • Established employee submitted correct documentation for excused time off • Accurately entered completed maintenance tickets into SAP • Verified department monthly expenditures