Experience

GI Alliance

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Scheduler 1

  • Oct 2021 - Present

• Scheduler 1

  • Oct 2021 - Jan 2023

  Answer phones, schedule appointments, confirm appointments, Process payments, Assist with check-in and check-out. Verify insurance and review patient records. Process medical records requests and other miscellaneous general office duties assigned by supervisor. Coverage for any front office staff out. Provide professional customer service.



Tylock-George Eye Care & LASIK Center

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Care Coordinator

  • Mar 2018 - Mar 2020

  Answer multi-phones, billing, hospitality crew, verify insurance, payment processing and medical records liaison. Follow all policy and procedures of the company. Protected company property and revenue. Answer multi-phones, billing, hospitality crew, verify insurance, payment processing and medical records liaison. Follow all policy and procedures of the company. Protected company property and revenue.



Providence Health & Services

• Hospitals and Health Care
• 700 & Above Employee

• Customer Service

  • May 2009 - Sep 2017

  Embrace and promote strong customer service. Collect and update all patient registration. Ability to negotiate, resolve billing inquiries, and payment plan options, including assisting with financial assistance. Answer phones, scheduling, confirm appointments. Process payments and insurance verification. Embrace and promote strong customer service. Collect and update all patient registration. Ability to negotiate, resolve billing inquiries, and payment plan options, including assisting with financial assistance. Answer phones, scheduling, confirm appointments. Process payments and insurance verification.