Experience

Adams County Sheriff's Office, Colorado

• United States
• Law Enforcement
• 1 - 100 Employee

• Digital Records Specialist

  • Aug 2022 - Present

• Court Services Specialist - Pretrial

  • Jul 2016 - Jul 2022

  Under general supervision, performs a variety of criminal justice and corrections duties related to Pretrial Release, Pretrial Supervision and State OffendersResponsible for interviewing detainees to obtain detailed information, verifying alleged offenses committed by detainees, communicating with various agencies and officials Utilizes law enforcement databases; prepares a variety of related documents to include establishing filesBond Commissioner, serves as an officer of the court in various hearingsPerforms general clerical tasks, extensive computer entry into local and state systemsInterviews incoming inmates and verifies personal information for bond purposesProvide background information, criminal history, and statutory recommendations to the court, district attorney, and defense attorney for advise concerning bondPrepares general correspondenceVerbally communicates information to various agencies to include but not limited to Judicial and Law Enforcement officials, inmates, and defendants Show less

• Court Services Specialist - Supervised Release Program

  • Jul 2018 - Jan 2021

  Responsible for managing and monitoring full case load of offenders ordered by the court to Pretrial SupervisionUtilizes law enforcement & court databases Verbally & in writing communicates information to various agencies to include but not limited to Judicial and Law Enforcement officials and defendants Prepares a variety of documents to include establishing files & determining levels of supervision and requirementsProvides periodic letters to court with the information pertaining to compliance of supervised defendantsBond Commissioner, serves as an officer of the court when requesting warrants Performs general clerical tasks, extensive computer entry into local and state systems Show less



Colorado Department of Human Services

• Hospitals and Health Care
• 1 - 100 Employee

• Background Investigation Unit Technician

  • Jun 2016 - Jul 2016

  Assisted the Background Investigation Unit on technical background investigation issues or matters Followed specific guidelines to generate a response to each request as well as responded to inquiries from customers across the country Provided technical assistance by utilizing judgment, technical knowledge, computer skills, background screening tools and interpersonal skills at the highest level Provided quality customer service by prioritizing emergency or non-standard requests Reviewed the fee deposit activities to ensure accuracy and completeness. Show less



Westwood College - Online Campus

• Student Finance Counselor

  • Jul 2007 - Mar 2016

  Ensured efficient financial aid process for students, provides follow-up and resolves issues Established and maintained student contact throughout entire financial aid process Maintained accurate student records by updating and monitoring information database Collaborated with other departments to advise students about financial impact of changesCounseled and educated students about their financial aid and academic statusDeescalated grievances by recommending solutions and suggesting appropriate planning Utilized knowledge of Motivational Interviewing for student coaching purposes Provided tuition cost breakdown and answered Business Office inquiries Gathered information for completing financial aid processes and regularly reviewed updated federal & state financial aid regulationsAttended professional development meetings to stay current on updates and changes Acted as the School Certifying Official for Department of Veterans Affairs benefits Show less

• Enrollment Support Specialist

  • Jan 2008 - Mar 2010

  Oversaw financial aid and academic advising for new students, ensuring students’ readinessEstablished rapport with new students and maintained contact throughout their first term, resulting in improved retention exceeding average results term by termApplied active listening and problem solving to resolve students’ complaints, and issuesMaintained student records in the electronic management database

• Admissions Representative

  • Mar 2006 - Jul 2007

  Recruited students for various college degree programs, guiding them through enrollment and onboarding processActed as liaison between students and various departments throughout the collegeMaintained high level of productivity through account management database tracking and communication activitiesIdentified prospects and students' concerns, helping to facilitate solutions



Adams County Probation Dept

• United States
• Law Enforcement
• 1 - 100 Employee

• Deputy Probation Officer - Volunteer

  • Oct 2013 - May 2014

  Monitored, supervised, and evaluated low and medium risk offenders ordered to serve probation in the Colorado Judicial Branch Reported investigatory work done on offenders through communications with judicial staff, law enforcement, drug screening facilities and colleagues from other probation offices Maintained written and electronic offender records providing necessary updates as required Completed Standardized Offender Assessment certification training including Level of Supervision Inventory (LSI) and Adult Substance Use Survey (ASUS) Completed certifications training for Motivational Interviewing, Report Writing, and Mental Health First Aid Show less



Progressive Insurance

• United States
• Insurance
• 700 & Above Employee

• Direct Sales Agent

  • Feb 2005 - Mar 2006

  Served as a Licensed Insurance Producer, responsible for quotes and writing new policies for vehicles in multiple states according to each state’s laws Successfully resolved customer problems and answered questions on variety of topics Appropriately addressed issues and concerns of upset customers Served as a Licensed Insurance Producer, responsible for quotes and writing new policies for vehicles in multiple states according to each state’s laws Successfully resolved customer problems and answered questions on variety of topics Appropriately addressed issues and concerns of upset customers