Experience

Partner.al SHPK

• Albania
• Human Resources Services
• 1 - 100 Employee

• Recruitment Specialist

  • Apr 2023 - Present

  Build and report on quarterly and annual hiring plans Create and publish job ads in various portals Network with potential hires through professional groups on social media and during events Collaborate with hiring managers to set qualification criteria for future employees Screen resumes and job applications Conduct initial phone screens to create shortlists of qualified candidates Interview candidates in-person for a wide range of roles (junior, senior and executive) Track hiring metrics including time-to-hire, time-to-fill and source of hire Design, distribute and measure the results of candidate experience surveys Train and advise hiring managers on interviewing techniques and assessment methods Host and participate in job fairs Follow up with candidates throughout the hiring process Maintain a database of potential candidates for future job openings Show less



Notary Office

• Netherlands
• Law Practice
• 300 - 400 Employee

• Notary Assistant

  • Nov 2021 - Mar 2023

  Complete the notarial certificate on all documents Verify the identification of contract participants Be present when documents are signed, which may include traveling Administer oaths Handle affidavits, contracts, loan documents, marriage certificates, and other legal documents Bear witness to items within a safe deposit box or the equivalent Maintain a notary journal Schedule related appointments Complete the notarial certificate on all documents Verify the identification of contract participants Be present when documents are signed, which may include traveling Administer oaths Handle affidavits, contracts, loan documents, marriage certificates, and other legal documents Bear witness to items within a safe deposit box or the equivalent Maintain a notary journal Schedule related appointments



Parr Credit

• Italy
• Financial Services
• 1 - 100 Employee

• Customer Care Representative

  • Oct 2016 - Nov 2021

  Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Show less



Vodafone Business Solutions Italia

• Sales Representative

  • 2014 - 2014

  Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments Analyze the territory/market’s potential, track sales and status reports Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Keep abreast of best practices and promotional trends Continuously improve through feedback Show less