Experience

The Ritz-Carlton, Almaty

• Kazakhstan
• Hospitality
• 1 - 100 Employee

• Human Resources Manager

  • Mar 2022 - Present

  • Manage the full work permit process for expatriate employees, including application and prolongation• Provide support and guidance to expatriates in obtaining employment visas and other necessarydocumentation• Manage the full onboarding process for new employees, including visa arrangements, airport meetings,housing arrangements, and bank account set-up• Lead agreements with 3rd part companies, outstaffing and other suppliers• Coordinate training sessions for new employees on health and safety regulations, emergency procedures,and hotel policies• Collaborate on and lead special projects• Create and maintain employee files in an organized and structured manner (both hard and soft versions)• Ensure job descriptions are up to date and compliant with all regulations• Investigate and resolve employee issues and conflicts• Recruit and proceed with selection process, including job posting, interviewing, reviewing and screeningcandidates for non-management and management positions, conduct reference and background checks• Ensure the hotel complies with local regulations related to contracting, registration with the national labordatabase, and migration regulations• Maintain the organization chart and employee directory• Manage communication with health insurance company and submit, follow up on any reimbursementclaims made• Ensure smooth communication with employees and timely resolution to their queries (work and non-workrelated) Show less

• Assistant of Human Resources Manager

  • Nov 2019 - Present

• Human Resources Supervisor

  • Sep 2016 - Oct 2019

• Human Resources Coordinator

  • Oct 2013 - Sep 2016



Capital Partners

• Real Estate
• 1 - 100 Employee

• Personal Assistant to Director

  • May 2010 - Sep 2013

  Act as the point of contact between the manager and internal workers Screen and direct phone calls and distribute correspondence Handle requests and queries appropriately Manage diary and schedule meetings and appointments Make travel arrangements Take dictation and minutes Source office supplies Produce reports, presentations and briefs Devise and maintain office filing system Act as the point of contact between the manager and internal workers Screen and direct phone calls and distribute correspondence Handle requests and queries appropriately Manage diary and schedule meetings and appointments Make travel arrangements Take dictation and minutes Source office supplies Produce reports, presentations and briefs Devise and maintain office filing system