Aneesh Tribhuwan
Technical Team Lead at 2degrees- Claim this Profile
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Bio
Divya Nagar
I had the privilege of working with Aneesh Sir, he has always been a strong support system , he went above and beyond in providing all the support required by his team members his creative thinking, expertise, positive can-do attitude has always motivated me.It was absolute pleasure to work with such dedicated, ambitious, result driven leader and thoughtful individual. Thanks Sir for your Support guidance and motivation.
Rajendra Pawar
Aneesh is one of the lively & brightest team members that we have had in RoM team. He is very prompt, reliable & a focused individual. I have always marked him to handle key customers & situations. He was able to engage with a diverse set of customers and channel partners and was very successful in making ends meet. His leadership skills are always appreciated and he was involved in all cross-functional initiatives as well. I wish Aneesh all the very best in his endeavours!!.
Divya Nagar
I had the privilege of working with Aneesh Sir, he has always been a strong support system , he went above and beyond in providing all the support required by his team members his creative thinking, expertise, positive can-do attitude has always motivated me.It was absolute pleasure to work with such dedicated, ambitious, result driven leader and thoughtful individual. Thanks Sir for your Support guidance and motivation.
Rajendra Pawar
Aneesh is one of the lively & brightest team members that we have had in RoM team. He is very prompt, reliable & a focused individual. I have always marked him to handle key customers & situations. He was able to engage with a diverse set of customers and channel partners and was very successful in making ends meet. His leadership skills are always appreciated and he was involved in all cross-functional initiatives as well. I wish Aneesh all the very best in his endeavours!!.
Divya Nagar
I had the privilege of working with Aneesh Sir, he has always been a strong support system , he went above and beyond in providing all the support required by his team members his creative thinking, expertise, positive can-do attitude has always motivated me.It was absolute pleasure to work with such dedicated, ambitious, result driven leader and thoughtful individual. Thanks Sir for your Support guidance and motivation.
Rajendra Pawar
Aneesh is one of the lively & brightest team members that we have had in RoM team. He is very prompt, reliable & a focused individual. I have always marked him to handle key customers & situations. He was able to engage with a diverse set of customers and channel partners and was very successful in making ends meet. His leadership skills are always appreciated and he was involved in all cross-functional initiatives as well. I wish Aneesh all the very best in his endeavours!!.
Divya Nagar
I had the privilege of working with Aneesh Sir, he has always been a strong support system , he went above and beyond in providing all the support required by his team members his creative thinking, expertise, positive can-do attitude has always motivated me.It was absolute pleasure to work with such dedicated, ambitious, result driven leader and thoughtful individual. Thanks Sir for your Support guidance and motivation.
Rajendra Pawar
Aneesh is one of the lively & brightest team members that we have had in RoM team. He is very prompt, reliable & a focused individual. I have always marked him to handle key customers & situations. He was able to engage with a diverse set of customers and channel partners and was very successful in making ends meet. His leadership skills are always appreciated and he was involved in all cross-functional initiatives as well. I wish Aneesh all the very best in his endeavours!!.
Experience
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2degrees
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New Zealand
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Telecommunications
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700 & Above Employee
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Technical Team Lead
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Feb 2016 - Present
Currently I am working as technical team manager I am responsible to take care of 14-15 technical support agents and built a. Benchmark team with contact centre space handling four brands ie. 2 degrees/Slingshot /Orcon /Flip/ Responsibilities: • Manage a team of agents in a high-energy and fast-paced customer service and Technical environment (hybrid module). • Coach and develop agents, growing their capability and ensuring their performance is always at its highest. • Call monitoring queues to ensure highest quality service and productivity. – also be responsible for achieving high performance & stats of the team. • Reporting to the Service Centre Manager, provide insights on performance of team and various initiatives. • Help manage to deescalate customer queries and issues when seeks support by agents. Achievements: • I have been achieving Stat by consistently hitting the KPI’s of my team. • Innovative monitoring and team member empowerment what I brought to the team is my biggest achievement. • I would rate my team as the most motivated and engaged team in the contact Centre space ready to take new challenges head on. • I am able to hold on on the upsell power number for the contact centre and would like to pursue it in future as well. Show less
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Member
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2016 - 2016
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Tata Tele Business Services
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India
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Telecommunications
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700 & Above Employee
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Manager
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Apr 2007 - Aug 2015
Key Responsibilities: • To manage my team and the national business accounts for Telecommunications. • Maintain day to day activities of this account in terms of Sales, Services or queries monitoring. • Weekly reviews of different teams and daily meetings with clients in round robin for health check. • To achieve monthly target in terms of revenue from existing accounts and new logo additional. Achievements: • Increased the base revenue of Key accounts by up to 5% which resulted in increase in sales by 15% contribution in overall enterprise team. • Increased the client base by 10 accounts within the financial year 2014-1015 for which I was awarded the best Manager award. Show less
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HDFC Bank
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India
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Banking
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700 & Above Employee
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Relationship Manager
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Jan 2005 - Apr 2007
Key Responsibilities: • Increase the portfolio of the HNI - clients with banking products. • Achieve monthly new client base target with the direct sales team. • Do presentations on banking products to high end clients and corporates. • To increase the corporate salary accounts with the bank for bulk accounts openings. Achievements: • Increased customer HNI client base by 150% of the target for the year 2006 contributing nationally number one in terms of net worth value base. • Increased salary accounts of the bank by 125% of the target for the year 2006 Show less
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Videocon Industries Ltd
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Entertainment Providers
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700 & Above Employee
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Sales Executive
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Jun 2003 - Oct 2004
Key Responsibilities: • To develop new whole sale partners who would sell only Videocon Colour TV exclusively • Achieve monthly target of the stock distribution to all the distributors and ensuring the fast sales to end customers. • Introduce promotional schemes and prizes for achieving the target for the distributors and monitoring fair business • Invoicing and debt collection from the distributors by reducing bad debt to zero. Achievements: • Increased customer sales of all distributors by 10% from the previous best figures in 2004. • Introduced a winning scheme of travel to Bangkok for the top 10 distributors in Mumbai. Show less
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Education
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2015 - 2016
Manukau Institute of Technology Auckland
Completed project management course -
1996 - 1999
Ahmendnagar College
Bachelor’s Degree
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