Experience

National Centre for Diversity

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Operations Manager

  • May 2022 - Present

• National HR Programmes Manager

  • Jun 2015 - Present

  In my current role I am actively work with organisations of all sizes and across sectors, to understand their needs and journey so far, to provide them with a bespoke strategy to embed Equality, Diversity and Inclusion best practices within their organisation.I work closely with our CEO, Marketing department and Admin team to develop and implement our Sales and Marketing, and report on our success.I also attend Awards evenings, conferences, exhibitions and in-house events, where I speak to both current clients and prospective clients; about where they are at in their journey towards better and fairer Equality, Diversity and Inclusion practices, and identify how the National Centre for Diversity can support them. Show less



The National Centre For Diversity

• Leeds, United Kingdom

• Business Development Manager

  • Jul 2010 - Jul 2015

  • Managing the sales function of the business; liaising with existing clients, identifying opportunities to up-sell, following up service delivery with opportunities for reassessment, attending meetings as and when required. • Working to and exceeding monthly-set sales targets. • Attending exhibitions, conferences and in-house events to provide service and sales information to prospective clients. • Cold calling organisations on a daily basis and closing sales over the telephone. • Supporting the marketing team with email campaigns and following up on any responses. • Overseeing the sales administration function, working with the administration manager to utilise client management software to keep accurate and up-to-date records. Show less



Aspire Technologies

• Mytholmroyd

• Sales Executive

  • Jan 2007 - Feb 2010

  • Working as part of the Lead Generation department to achieve a high number of successful outbound calls made across a variety of sales campaigns. • Consistently delivering fully qualified leads, resulting in over-achievement of sales targets on a regular basis. • Ensuring all communication delivered an excellent level of customer service and enquires were dealt with efficiently and professionally. • Developing an extensive knowledge of products, services and processes. • Working as part of the Lead Generation department to achieve a high number of successful outbound calls made across a variety of sales campaigns. • Consistently delivering fully qualified leads, resulting in over-achievement of sales targets on a regular basis. • Ensuring all communication delivered an excellent level of customer service and enquires were dealt with efficiently and professionally. • Developing an extensive knowledge of products, services and processes.