Experience

theidol.com

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Product Owner

  • Jan 2023 - Present

  • Working with stakeholders, responsible for defining and maintaining a product roadmap, inline with the company strategy. • Responsible for managing an Agile team to deliver workstreams to agreed timescales. • Responsible for ensuring standards and best practice is maintained. • Responsible for engaging with internal and external stakeholders to ensure TheIdol offers customers a market leading product. • Working with stakeholders, responsible for defining and maintaining a product roadmap, inline with the company strategy. • Responsible for managing an Agile team to deliver workstreams to agreed timescales. • Responsible for ensuring standards and best practice is maintained. • Responsible for engaging with internal and external stakeholders to ensure TheIdol offers customers a market leading product.



Visa

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Principal Technical Consultant

  • Oct 2019 - Jan 2023

  • Technical expert for all design, production, availability and performance of Smart Ticketing products, focusing on emerging mobile solutions. • Responsible for consulting with transport operators and the wider industry, evangelizing new technologies in smart ticketing. • Responsible for analysing business needs, translating these into solution requirements. • Collaborates with Sales, Marketing and Development teams during solution design, development and deployment. • Technical expert for all design, production, availability and performance of Smart Ticketing products, focusing on emerging mobile solutions. • Responsible for consulting with transport operators and the wider industry, evangelizing new technologies in smart ticketing. • Responsible for analysing business needs, translating these into solution requirements. • Collaborates with Sales, Marketing and Development teams during solution design, development and deployment.



Rambus

• Information Technology and Services

• Principal Technical Consultant

  • May 2017 - Oct 2019

  • Technical expert for all design, production, availability and performance of Rambus Smart Ticketing products, focussing on emerging mobile solutions. • Responsible for consulting with transport operators and the wider industry, evangelizing new technologies in smart ticketing. • Responsible for analysing business needs, translating these into solution requirements. • Collaborates with Sales, Marketing and Development teams during solution design, development and deployment. • Technical expert for all design, production, availability and performance of Rambus Smart Ticketing products, focussing on emerging mobile solutions. • Responsible for consulting with transport operators and the wider industry, evangelizing new technologies in smart ticketing. • Responsible for analysing business needs, translating these into solution requirements. • Collaborates with Sales, Marketing and Development teams during solution design, development and deployment.



Penrillian

• United Kingdom

• Product Manager

  • Mar 2013 - May 2017

  • Managing and developing key accounts with target revenue. • Identifying and developing new business opportunities within the mobile market. • Managing account plans, revenue projections and forecasts, including commercial contracts and contract renewals. • Working with industry partners to architect and deliver innovative mobile solutions. • Maintaining a comprehensive knowledge of leading technologies including; Mobile Application Development, Contactless Payments and Transport & Ticketing. Show less



Motive Technology / Smallworld Cable

• Operations / Project Manager

  • Oct 2010 - Mar 2013

  • Responsible for efficiently and effectively managing operations, improving productivity. • Managed the production pipeline. • Co-ordinated quality assurance (ISO 9001:2008). • Managed support services including customer budgets. • Developed and maintained internal and external relationships. • Responsible for efficiently and effectively planning and executing projects within Smallworld Cable. • Worked with external stakeholders to architect network solutions for high-speed broadband in rural areas. • Developed an understanding of networking technologies such as FTTC, FTTH and HFC. Show less



Click Innovate Ltd

• United Kingdom
• Book and Periodical Publishing

• Managing Director

  • Feb 2009 - Oct 2010

  • Responsible for the management of an innovative Software Development Company. • Defined and implemented successful product strategies. • Developed innovate solutions utilising C#, ASP.NET, MS SQL and XML. • Managed the successful growth of the business, returning year-on-year profits. • Responsible for the management of an innovative Software Development Company. • Defined and implemented successful product strategies. • Developed innovate solutions utilising C#, ASP.NET, MS SQL and XML. • Managed the successful growth of the business, returning year-on-year profits.



Motive Technology

• China
• Software Development

• Pre-Sales Manager

  • Jan 2008 - Feb 2009

  • Established a new department responsible for technical consultancy and business analysis.• Managed a team of consultants, co-ordinating pre-sales activities.• Performed the technical consultancy and business analysis role, working closely with clients and other teams in the company.

• Software Developer

  • Jan 2007 - Jan 2008

  • Developed both eCommerce and bespoke solutions using C# and ASP.NET.• Designing and implemented MS SQL Server databases.• Implemented numerous interfaces using technologies such as SOAP and RPC.• Responsible for requirements capture and solution design.



Cumbria County Council

• Government Administration
• 700 & Above Employee

• Emergency Planning Officer & I.T. Strategy Manager

  • Aug 2004 - Jan 2007

  • Responsible for ICT strategy and implementation of ICT projects relating to Emergency Planning in Cumbria. • Educated and trained multiple agencies on off-site planning and maintained efficient emergency response. • Chaired Cumbria Voluntary Agencies Committee, managing the role of voluntary agencies during emergencies in Cumbria. • Responsible for a number of Emergency Plans. • Responsible for ICT strategy and implementation of ICT projects relating to Emergency Planning in Cumbria. • Educated and trained multiple agencies on off-site planning and maintained efficient emergency response. • Chaired Cumbria Voluntary Agencies Committee, managing the role of voluntary agencies during emergencies in Cumbria. • Responsible for a number of Emergency Plans.



Alcatel Telecom

• United States
• Telecommunications
• 1 - 100 Employee

• Bid Manager

  • Jan 2003 - Aug 2004

  • Responsible for all tendering activities within Fixed and Mobile Divisions.• Co-ordinated the Bid Process from initial opportunity, through tendering to contract signature.• Provided additional technical and project management expertise.

• Pre-Sales Consultant

  • Dec 2001 - Jan 2003

  • Led trials for an advanced IP Multimedia System in a 3G environment.• Involved in Multimedia Service Creation for 3G, using SIP.• Gained experience of Intelligent Network Integration.

• Software Engineer

  • Aug 1997 - Dec 2001

  • Developed an understanding of Alcatel’s Products & Services.• Developed an understanding of SDH & PDH technologies.• Managed the deployment of a UK-wide SDH network.• Gained knowledge of Telecommunications Management Networks (TMN) concepts.• Developed Q3/CMIP Gateway in C++ utilising CORBA.• Developed specifications with customers.• Authorised interfaces and co-ordinated System Design.

• Software Engineer

  • Nov 1999 - Nov 2000

  • Helped co-ordinate a multi-million pound project involving BT and Alcatel Telecom.• Performed a role as interface between UK operations and overseas teams.• Developed an understanding of the Open System Interconnection (OSI) model.• Developed a Network Management System in C++ and Perl/Tk utilising SNMP.