Andy Moore
Chief Operating Officer at Refugee Education UK- Claim this Profile
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Bio
Credentials
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APM Associate
Association for Project ManagementJun, 2021- Sep, 2024
Experience
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Refugee Education UK
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Chief Operating Officer
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Oct 2022 - Present
Supporting an excellent and growing charity to ensure it has the capacity and skills required to support its strategic objectives. Responsible for finance, HR, IT, facilities, administration, and - in partnership with the Chief Programmes Officer - communications and fundraising.
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Interim Head of Finance and Operations
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Oct 2021 - Oct 2022
Supporting the fantastic work of a charity enabling and supporting access to education for a hopeful future.
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International Fellowship of Evangelical Students
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Head of Operations (UK)
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Mar 2020 - Oct 2021
Lead UK Operations and oversee a diverse staff team encompassing Finance and Administration, People and Culture, and Communications and Fundraising. A member of the Operational Management Team, and working closely with senior leaders to coordinate our work with two other offices (in the US and Malaysia), I bring particular expertise in building strong teams and enabling innovative delivery of strategic goals.In addition to managing a range of projects and change initiatives, since starting in this role I have successfully managed the move of all UK staff to home-working during the pandemic, working closely with the facilities team of our shared office to ensure it is COVID-safe. I am also now engaged in leading a review of online community platforms to determine how this might enable us to extend and enhance our current service offerings and ensure better representation of our members, giving them an important mechanism to speak into the work of the organisation.
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Director of Marketing and Mobilisation
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Jan 2018 - Feb 2020
Working with the Program Director to plan and manage a €1.2m event budget, including the development of a range of financial models. I also led a team of 40 volunteers from across Europe to lead marketing efforts to recruit 3,000 students to attend the conference.
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Head of Global Communications
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Mar 2011 - Feb 2020
Setting global communications strategy and managing implementation across different teams and to diverse stakeholder audiences.Leading a communications team to consistently deliver high-quality content, in multiple languages, to drive increased engagement.Successful leadership and execution of a comprehensive brand review, including creative development, brand roll-out, training, and promotion of brand resources.Leading a strategic review of the communications function – including a significant team restructure – with the purpose of increasing efficiency in the delivery of strategic objectives, and repositioning the team to better capitalise on emerging opportunities in a fast-changing environment.Providing support to the Chief Administrative Officer in strategic planning, organisational development, and fostering a positive and professional culture in a fast-growing organisation. Effective membership of IFES Senior Leadership and Crisis Management teams; leading decision-making and culture change alongside brand and message development.Recruiting and managing creative teams – as employees, contractors, and volunteers – including short-term teams for on-site event communications.Project-managing communications across print and digital, from single campaigns to multi-faceted events.Ongoing review and improvement of communications products and services, keeping in mind the organisation’s needs in a constantly changing environment.Collaborating with fundraising teams in the UK, USA and Malaysia to develop the IFES support base.
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Digital Services Manager
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Jan 2010 - Mar 2011
Tasked with considering how to best deploy communications technology to improve and extend the reach of our communications, I developed a digital communications strategy that increased our direct engagement with students – especially through developing and promoting our organisational presence on social media – to give them voice within the broader organisation, and to ensure we best represent their needs and tell their stories.
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Support Development Manager
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Mar 2006 - Jan 2010
Responsible for fundraising and developing relationships with individual donors around the world. Working with colleagues tasked with diverse communications and fundraising roles, spanning internal communications, the coordination of a global newsletter distributed cost-effectively to a complex mailing list, and major donor fundraising and guest programmes. The role also included remote supervision of a web developer based in Argentina.
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Wesley Management
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United States
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Construction
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Digital Marketing Consultant
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Sep 2002 - Feb 2006
Helping small business and charities develop their online presence, and to identify and engage their target audience to increase business impact and effectiveness. This included helping to develop the brand and launch the websites of a number of small charities. Helping small business and charities develop their online presence, and to identify and engage their target audience to increase business impact and effectiveness. This included helping to develop the brand and launch the websites of a number of small charities.
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Endava
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Web Developer
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Sep 2001 - Aug 2002
A one-year internship with a web development company based in Moldova, helping to develop the cross-cultural skills of local staff to best serve their near-shore clients, and to retain talented graduates in country. A one-year internship with a web development company based in Moldova, helping to develop the cross-cultural skills of local staff to best serve their near-shore clients, and to retain talented graduates in country.
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Education
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1998 - 2001
University of Chester
Bachelor's degree, Computer Science and French
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