Andy Chen
Food Service Manager at Super Happy Garden- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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French Professional working proficiency
Topline Score
Bio
Credentials
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ERPsim NORTH AMERICA 2023 - Participant
ERPsim Lab - HEC MontréalMar, 2023- Sep, 2024
Experience
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Super Happy Garden
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Canada
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Restaurants
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1 - 100 Employee
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Food Service Manager
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Jul 2016 - Present
Welcoming and seating guests at specific tables. Answer inquires and offer recommendations on choices for food and beverages. Solving demands of patrons, whether complaints or food accommodations. Memorized POS system to input customer orders, payment methods, credit card billings. Maintaining hygiene of every table to ensure customer satisfaction. Welcoming and seating guests at specific tables. Answer inquires and offer recommendations on choices for food and beverages. Solving demands of patrons, whether complaints or food accommodations. Memorized POS system to input customer orders, payment methods, credit card billings. Maintaining hygiene of every table to ensure customer satisfaction.
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Conestoga Students Inc.
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Office Assistant
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Jan 2023 - Aug 2023
-Supported administrative tasks, including managing incoming and outgoing correspondence, organizing files and documents, and maintaining office supplies inventory.-Assisted with scheduling and coordinating meetings, events, and appointments, ensuring smooth operations and timely communication.-Provided front desk reception duties, including greeting visitors, answering inquiries, and directing phone calls to appropriate personnel.-Assisted in maintaining accurate and up-to-date student records, including enrollment and attendance data, using student management systems.-Collaborated with team members to organize and execute student-focused events, such as workshops, orientations, and social activities.-Supported the marketing and communications team by creating content for social media platforms and assisting with promotional campaigns.-Assisted in preparing reports, presentations, and other documentation as required by supervisors and management.-Managed and maintained office equipment and technology, troubleshooting minor technical issues, and coordinating repairs when necessary.-Demonstrated professionalism and provided exceptional customer service to students, staff, and external stakeholders.-Assisted in special projects and initiatives, contributing to the overall success of Conestoga Students Inc. Show less
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Administrative Assistant
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Aug 2022 - Dec 2022
- Proficient in providing excellent customer service, administrative support, and event coordination- Experienced in managing phone inquiries, greeting clients and students in a professional manner, and - performing administrative tasks such as photocopying, faxing, filing, typing, and making travel arrangements-Skilled in coordinating conferences and meetings, liaising with vendors to facilitate space and collect payments, and liaising with Facilities Management to ensure work requests and special event requests are fulfilled.- Experienced in sorting and distributing mail, preparing courier requests, obtaining quotes, and creating meeting agendas- Proficient in ordering and purchasing office supplies, tracking purchases, and troubleshooting photocopiers to ensure all office equipment is in proper working order- Adheres to corporate by-laws, policies, and procedures, particularly to the organization's mission statement, and maintains confidentiality for business practices while strictly adhering to Health & Safety laws, policies, and procedures-Worked as a team player, attends meetings and committees as required, builds strong relationships between their organization and external stakeholders, and is available for special projects assigned by managementMandatory attendee at monthly staff meetings and organization-related training days. Show less
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WonderBrand
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Sweden
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Business Consulting and Services
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1 - 100 Employee
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Material Inventory Control Analyst
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May 2022 - Sep 2022
Duties involved: Utilization of workflow software; EAM production, analyze average weekly production, allocating materials on hand, analyze current ordering habits, receiving and executing purchase orders, stock analysis and coordinating with management. Duties involved: Utilization of workflow software; EAM production, analyze average weekly production, allocating materials on hand, analyze current ordering habits, receiving and executing purchase orders, stock analysis and coordinating with management.
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Paqt
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Graphic Design
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Business Strategy Consultant
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Jan 2022 - Apr 2022
-Designed and implemented a comprehensive business strategy model that encompassed various aspects of the organization's operations. -Developed a sales funnel framework to effectively convert online traction and leads into paying customers. -Conducted market research and analysis to identify target customer segments and their specific needs. -Created marketing campaigns and promotional activities to drive awareness and attract potential customers. -Collaborated with cross-functional teams to optimize the customer journey and enhance the conversion rate at each stage of the sales funnel. Show less
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Education
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2019 - 2023
Conestoga College
Bachelor of Business Administration - BBA, International Business
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