Experience

Cromarty Firth Wireless Networks Ltd

• United Kingdom
• Wireless Services
• 1 - 100 Employee

• Senior Technical Support Engineer

  • Oct 2022 - Present

  Acting as the first point of contact for the Support helpdesk, answering customer calls, logging tickets, resolving tickets within defined SLA’s Configuring and installing equipment for customer sites. Configuring and installing equipment for key network sites. Management and troubleshooting of the network. Acting as the first point of contact for the Support helpdesk, answering customer calls, logging tickets, resolving tickets within defined SLA’s Configuring and installing equipment for customer sites. Configuring and installing equipment for key network sites. Management and troubleshooting of the network.



Penbram media

• United Kingdom

• Business Owner - Penbram Media

  • Oct 2012 - Sep 2022

  Website design and development for small to medium sized businesses. Including internet marketing and social media campaigns. Website design and development for small to medium sized businesses. Including internet marketing and social media campaigns.



Grafic City

• Seville, Andalusia, Spain

• Company Owner

  • Oct 1998 - Oct 2004

  ‘Grafic City’ - My own web development business Designing web applications and websites with web hosting and SEO services. Offering a complete package for small businesses. ‘Grafic City’ - My own web development business Designing web applications and websites with web hosting and SEO services. Offering a complete package for small businesses.



Southern Water

• United Kingdom
• Utilities
• 700 & Above Employee

• Software Programmer

  • Jun 1988 - Sep 1991

  Cobol Programmer - Southern Water (Brighton) System maintenance for payroll and billing systems. Cobol Programmer - Southern Water (Brighton) System maintenance for payroll and billing systems.



Freelance

• Music Composer

  • Sep 1983 - Oct 1987

  Composing and recording music of many different genres for stock libraries, film and TV. Specialising in orchestral mockups and ambient music. Composing and recording music of many different genres for stock libraries, film and TV. Specialising in orchestral mockups and ambient music.