Experience

AirBusinessClass,LLC

• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Travel Expert

  • Dec 2018 - Present

  - Determining clients’ needs and suggesting suitable travel packages - Organizing travels from beginning to end, including tickets, accommodation and transportation - Following up with clients about travel plans and make adjustments as needed - Supplying travelers with pertinent information and useful travel/holiday materials - Responding positively to customers by making reservations for business travelers accurately and efficiently - Upgrading regularly on entire airline rules as well as regulations along with air fares and various industry requirements. Show less



Travelocity

• United States
• Travel Arrangements
• 200 - 300 Employee

• Travel Sales Consultant

  • Oct 2014 - Nov 2018

  - Planning, booking and selling high end luxury vacations - Providing award winning customer service while creating dream vacations - Arranging/booking travel including: air, rail, hotel, car and alternate ground transportation - Promoting and maintaining excellent client relations by managing a prompt and accurate response with positive telephone and service techniques - Actively recommend to clients efficient and alternate routes, lowest available fares, booking class, exchange rates and travel products/services - Research and solve any problems related to reservations - Increasing company's sales and profitability Show less



Booking.com

• Netherlands
• Software Development
• 700 & Above Employee

• Business Travel Assistant Manager

  • Aug 2011 - Sep 2014

  - Promote Booking.com BV's brand name and its online reservation services to potential corporate enterprise clients - Support Booking.com BV in building and maintaining a professional network within the B2B travel space; - Monitor research and report findings on market developments in the travel industry - Support Booking.com BV in managing all processes that lead to setting up a partnership (i.e. leads, prospecting, establishing first contact, meetings, integration and follow up) - Proactively identify opportunities to improve the customer experience and improve operational efficiency Show less