Experience

Automobiles Etcetera

• Canada
• Automotive
• 1 - 100 Employee

• General Manager

  • Sep 2018 - Present



Mercedes-Benz West Island

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Aftersales Manager

  • Dec 2016 - Sep 2018

  Responsible for department oversight, implementing new processes and business strategies, as well as ensuring complete customer satisfaction. Responsible for department oversight, implementing new processes and business strategies, as well as ensuring complete customer satisfaction.



Hyundai Vaudreuil

• Canada
• Retail
• 1 - 100 Employee

• Fixed Operations Manager

  • May 2014 - Dec 2016

  My responsibilities were to oversee the day-to-day operations of the parts and service departments within the dealer - Most notably: building close relationships with co-workers, clients and the manufacturer, as well as meet internal sales and CSI objectives. Solving problems, overcoming objections, and designing ways to avoid them in the future were part of the challenge. My responsibilities were to oversee the day-to-day operations of the parts and service departments within the dealer - Most notably: building close relationships with co-workers, clients and the manufacturer, as well as meet internal sales and CSI objectives. Solving problems, overcoming objections, and designing ways to avoid them in the future were part of the challenge.



Volkswagen des sources

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Pre owned vehicle manager

  • Jan 2014 - May 2014

  Managing dealer inventory and web visibility, evaluations of trade in vehicles and closing sales transactionsSales objectives, coaching and marketing strategies, as well as restructuring pay plans were among primary responsibilities

• After Sales Director

  • Aug 2000 - Jan 2014