Experience

P3 - People Potential Possibilities

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Head of Systems and Compliance

  • Apr 2018 - Present

  I am currently integrating Rents, Maintenance, Stock and Landlord information in to our client database. This includes all configuration for different job role types, to allow limited access to the system in certain areas, migration of information and parallel running two systems. The project delivery date is the 29th July 2019. Update: This is now live (29/07/2019) and parallel running with the existing system for 1 month.I am the Data Protection Officer for the Charity and I am responsible for all Data Protection issues, including ensuring that in-house training is completed. This also includes the appropriate legal basis for collection of information, Data Protection Impact Assessments, Subject Access Requests, I am also responsible for ensuring the Charity has NHS Toolkit certification. The NHS tookit is a comprehensive assessment to ensure the safety and security of data.In regard to new contracts and exiting contracts, I work with the development team or the relevant contract manager to ensure that we meet all the commissioner's contract expectations by creating data collection tools and creating reporting solutions. Show less

• Assistant Director - Quality, Contracts and Compliance

  • Apr 2016 - Mar 2018

  Quality, Contracts and Compliance

• Head of Quality, Compliance and Contracts

  • Sep 2014 - Mar 2016

  To ensure all P3 services are of the highest quality, contracts are delivered to specification and on time and all payment by results contracts targets are met.

• Development Contracts and Quality Manager

  • Oct 2013 - Sep 2014

  ISO 9001:2008Configuration of CRIS (Client Recording Information System)Implementation of CRISMonitor and Audit all Housing Related Services.Version control of all Policies and Procedures.To ensure P3 are ISO9001:2008 compliant



McKinney Chesterfield Limited

• Chesterfield

• Managing Director

  • Jan 2015 - Oct 2015

  Pension Fund Pension Fund



DNV

• Norway
• Public Safety
• 700 & Above Employee

• Senior QHSE Consultant, Software Implementation

  • Mar 2013 - Oct 2013

  Operational Risk Management in different business sectors Synergi Life software - managing all QHSE non-conformances, incidents, risk, risk analyses, audits, assessments and improvement suggestions. Synergi Life software covers every workflow process, such as: Reporting Processing Analysing Corrective actions Communication Experience transfer Trending and KPI monitoring Operational Risk Management in different business sectors Synergi Life software - managing all QHSE non-conformances, incidents, risk, risk analyses, audits, assessments and improvement suggestions. Synergi Life software covers every workflow process, such as: Reporting Processing Analysing Corrective actions Communication Experience transfer Trending and KPI monitoring



Capita Software Services

• Business Consultant

  • Dec 2008 - 2013

  Role covers Project Management and Business Analysis, responsible for implementing configurable systems for services within the Social Care environment for the whole of the UK. Duties of the post include; Project Roles identified at customer site. Define customer requirements (work within contract guidelines). From Project Initiation meeting. Prepare Terms of Reference, Requirements Specification. Project Plan, Risk Logs etc. Prepare any development requirement for third party supplier. Migrate and manage data from historic systems. Prepare document for integration with third party systems Manage 5 projects concurrently. Use PRINCE2 and RAD project management tools. Create test and live environment (Logo, SSL certificate) Carry out customer requirement. Prepare system documentation - User guides. Perform system testing. Sign off document for Requirements. Presentations to large user groups Migrate paper based forms into electronic forms. Create reports requested by the customer using Wisdom. Train system users. Key Achievements in Post Nineteen customers live, Major development scoped and requirements completed for a high priority customer. Show less



Derbyshire County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Reviewing Officer

  • Mar 2004 - Dec 2008

  Responsible as Reviewing Officer for Vulnerable People in the Supporting People Programme, duties of the post include: Carry out project management for the forthcoming audit inspection - Based all team activities around the governments “Key Lines of Enquiry” documentation. To check the financial stability and management competence of 20 different client groups that provide Supporting People services within the Derbyshire area. Verify that the policies and procedures from service providers meet the government's guidance of services for vulnerable people. To ensure that the services being provided are strategically relevant in the area of provision and that there is significant demand/need for such services. Assess every 13 weeks that the support provision and the service utilisation do not drop significantly that it will affect the support given to vulnerable people through performance indicator workbooks. Establish that each provider is providing a value of money service by using a value for money tool. Comparisons made regarding unit costs for each type of client group. Validate the provider and the organisation by interviewing staff and service users to gain information on their knowledge of the service and the quality of the provision of the service. Contact providers stakeholders to gain a further insight into the quality of the service being provided. Complete an in-depth service review report with recommendations on either, decommissioning of the service, tender the service or maintain the service for a further 3- 5 years. Contribute to the Supporting People 5 year strategy. Key Achievements in Post 1. Completing the Service Review Programme within the timescales set by the Department of Communities and Local Government. The project management of the Audit Commission inspection. Show less



Computer Science Corporation

• Computer Networking Products
• 400 - 500 Employee

• Application Support Team Leader

  • Jun 2001 - Feb 2004

  1. Construct the Service Level Agreement for the E*Pro Docketing System Technical Support, between CSC and Royal Mail. 2. Write knowledge scripts for the procedural support team for E*Pro. Project plan development major/minor changes, allocating roles and responsibilities for 13 members of staff Change control and Quality control of all developments, issues or bug fixes. 5. Prepare XML, SQL reports for Royal Mail. 6. Deal with queries from major customers of Royal Mail. 7. Liaise with Programmers, Technical Support/Architects, Procedural Support to ensure continuity. 8. Ensure SLA targets were met Key Achievements in post: Bringing in on time and to budget major development changes. Writing all technical test scripts before taking redundancy. Superb working relationships with other teams within CSC and Royal Mail. Involved with major documentation surrounding the E*Pro system. Show less



Royal Mail

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• RMGTT Development Analyst

  • Jun 2000 - Jun 2001

  Responsible for Business/System analysis for the Royal Mail Generic Track Trace system: Responsible for writing the high level and the detailed requirements analysis for Giro Pouch tracking. Carry out and write the feasibility study for the Giro Pouch Tracking system. As above with the Postal Delivery Offices systems. Involvement with the creation of the web design for the Postal Delivery Offices systems, using RAD (Rapid Application Development) in conjunction with the customers. Generating enhancements to the RMGTT mainframe system. Show less



Royal Mail Despatch

• Chesterfield

• Project Manager

  • May 1997 - Jun 2000

  Project Manager: despatch system for major financial institutions for Royal Mail. • Responsible for the writing of the Business Case, Project Initiation Document, Customer Requirements, High Level and Detailed Requirements, Feasibility Study and Test Plans etc. • Involved with resolving Legal Issues. • Responsible for master branding the application – and covering issues such as the Royal Mail Cruciform, the Scottish Crown, WTO (World Trade Organisation) and the Welsh Language Act. • Organising deployment activities, planning the pilot sites and subsequently the roll out. • Resolving hardware issues surrounding the thermal printer and the capabilities. • Working with Mailing Solutions to aide in the more efficient running of post rooms for major clients of Royal Mail. • Resolving issues with third party I.T. supplier. Key Achievements in post: • Bringing the project in on time and within budget, whilst still retaining the quality. • Bringing in major contracts for Royal Mail – e.g. first trial customer secured business worth 400k per year. • Consulting and convincing the new sponsor to keep funding the development. • Innovative idea to retain a contract in Scotland that would have resulted in major job losses Show less