Andy Martin
IT Manager at McBrides Chartered Accountants- Claim this Profile
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Bio
Denise Black
I have had the pleasure of working with Andy for 22 years and he most diligent, meticulous, helpful and friendly individual you could work with. He has great knowledge and always goes that extra mile to ensure any issues are resolved to the best of his ability and the customer is satisfied with the result. His attention to detail is second to none and no problem is too small. It’s a shame our working relationship came to an end and hopefully our paths will cross again in the future. He is a great asset to any team.
Kevin McDonald
I met Andy during an assignment at Moore Stephens where he was IT Manager. I had need of his services on a number of occasions, ranging from software procurement,support and installation and a number of laptop hardware failures,in fact there were five in all and I called the last one " Mambo" for that reason. In all my dealings with Andy I found him exceptionally helpful and personable,nothing was ever too much trouble and he would always go the extra mile to resolve the issues I was facing. I saw him, first hand,organise the major logistical challenges posed by numerous floor moves and the merger of Moore Stephens with Chantrey Vellacott. This was carried out with exceptional professionalism and to highly exacting timescales. Andy is an exceptional asset to any IT team lucky enough to secure his services, You can be sure that when you work with Andy,you work with THE Best.
Denise Black
I have had the pleasure of working with Andy for 22 years and he most diligent, meticulous, helpful and friendly individual you could work with. He has great knowledge and always goes that extra mile to ensure any issues are resolved to the best of his ability and the customer is satisfied with the result. His attention to detail is second to none and no problem is too small. It’s a shame our working relationship came to an end and hopefully our paths will cross again in the future. He is a great asset to any team.
Kevin McDonald
I met Andy during an assignment at Moore Stephens where he was IT Manager. I had need of his services on a number of occasions, ranging from software procurement,support and installation and a number of laptop hardware failures,in fact there were five in all and I called the last one " Mambo" for that reason. In all my dealings with Andy I found him exceptionally helpful and personable,nothing was ever too much trouble and he would always go the extra mile to resolve the issues I was facing. I saw him, first hand,organise the major logistical challenges posed by numerous floor moves and the merger of Moore Stephens with Chantrey Vellacott. This was carried out with exceptional professionalism and to highly exacting timescales. Andy is an exceptional asset to any IT team lucky enough to secure his services, You can be sure that when you work with Andy,you work with THE Best.
Denise Black
I have had the pleasure of working with Andy for 22 years and he most diligent, meticulous, helpful and friendly individual you could work with. He has great knowledge and always goes that extra mile to ensure any issues are resolved to the best of his ability and the customer is satisfied with the result. His attention to detail is second to none and no problem is too small. It’s a shame our working relationship came to an end and hopefully our paths will cross again in the future. He is a great asset to any team.
Kevin McDonald
I met Andy during an assignment at Moore Stephens where he was IT Manager. I had need of his services on a number of occasions, ranging from software procurement,support and installation and a number of laptop hardware failures,in fact there were five in all and I called the last one " Mambo" for that reason. In all my dealings with Andy I found him exceptionally helpful and personable,nothing was ever too much trouble and he would always go the extra mile to resolve the issues I was facing. I saw him, first hand,organise the major logistical challenges posed by numerous floor moves and the merger of Moore Stephens with Chantrey Vellacott. This was carried out with exceptional professionalism and to highly exacting timescales. Andy is an exceptional asset to any IT team lucky enough to secure his services, You can be sure that when you work with Andy,you work with THE Best.
Denise Black
I have had the pleasure of working with Andy for 22 years and he most diligent, meticulous, helpful and friendly individual you could work with. He has great knowledge and always goes that extra mile to ensure any issues are resolved to the best of his ability and the customer is satisfied with the result. His attention to detail is second to none and no problem is too small. It’s a shame our working relationship came to an end and hopefully our paths will cross again in the future. He is a great asset to any team.
Kevin McDonald
I met Andy during an assignment at Moore Stephens where he was IT Manager. I had need of his services on a number of occasions, ranging from software procurement,support and installation and a number of laptop hardware failures,in fact there were five in all and I called the last one " Mambo" for that reason. In all my dealings with Andy I found him exceptionally helpful and personable,nothing was ever too much trouble and he would always go the extra mile to resolve the issues I was facing. I saw him, first hand,organise the major logistical challenges posed by numerous floor moves and the merger of Moore Stephens with Chantrey Vellacott. This was carried out with exceptional professionalism and to highly exacting timescales. Andy is an exceptional asset to any IT team lucky enough to secure his services, You can be sure that when you work with Andy,you work with THE Best.
Experience
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McBrides Chartered Accountants
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United Kingdom
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Accounting
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1 - 100 Employee
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IT Manager
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Nov 2016 - Present
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Moore UK
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United Kingdom
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Accounting
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1 - 100 Employee
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IT Manager
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Mar 2010 - May 2016
Reported to IT Director, managing a team of six IT Support Analysts, providing day–to-day 1st, 2nd and 3rd line support to over 900 staff.• Recruiting, training and coaching the team to ensure skills transfer, improving performance and motivation• Ensuring that solutions to incidents are properly evaluated, planned, tested and that the solution meets the requirements of the end user• Recommending and implementing improvements to achieve efficiencies within the IT department• Ensuring that project specifications are adhered to and are completed to the stated deadline• Meeting with IT user groups to discuss issues and promote optimal use of their IT systems• Reviewing technical knowledge-based articles as well as system documentation as part of authorisation and publication procedures• Researching and reviewing emerging technologies and making recommendationsKey achievements and successfully completed projects• Project managed the operating systems migration to Window 8.1 across the whole firm (including the remote offices)• Managed major upgrade to the Mitel switchboard systems resulting in improved customer and staff satisfaction, and efficiency savings• Senior project management role combining three London offices to one central site• IT Project Manager for recent merger between Moore Stephens and Chantrey Vellacott: o Developed and implemented a strategy for the merger of software systems for the two firms’ audit services departmentso Managed the implementation of a new sophisticated staff planning system across multiple departments in the firmo Integrated the audit and business tax systems, including those in offices in the home counties and the Midlandso Co-ordinated the final systems merger to very strict deadlines Show less
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Deputy IT Support Manager
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Sep 2000 - Mar 2010
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Senior Support Analyst
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Jul 1997 - Sep 2000
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Support Analyst
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Jan 1994 - Jul 1997
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PwC
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Professional Services
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700 & Above Employee
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Finance Administrator
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Sep 1989 - Dec 1993
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Finance Assistant
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Sep 1987 - Sep 1989
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Education
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ITIL Foundation Certificate in IT Service Management
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1985 - 1987
Humberside Polytechnic
H.N.D in Business Studies, Business Studies -
PRINCE2 Foundation
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