Andy Longson

Manager, Policy Administration at Nordben Life and Pension Insurance Co. Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Guernsey, GG
Skills

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Credentials

  • 15 Secrets Successful People Know about Time Management (getAbstract Summary)
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Lean Six Sigma Foundations
    LinkedIn
    Jul, 2022
    - Nov, 2024

Experience

  • Nordben Life and Pension Insurance Co. Limited
    • Insurance
    • 1 - 100 Employee
    • Manager, Policy Administration
      • Dec 2020 - Present

      • Oversaw the operations/customer facing aspect of a legal transfer to sister company insurer in 2022, which involved ensuring all supplier relationships were successfully transferred and engaging policyholder communication for a book of 5,000 plus policies• Currently managing the knowledge/policy administration transfer to sister company insurer, whilst maintaining appropriate customer servicing and adherence to regulatory obligations • Developed and currently maintains Group wide operations KPI dashboard, which was presented to local CEOs to highlight performance and areas of improvement• Part of Group wide Operational Excellence project team that designed and implemented process improvements, and deemed to be capable of being an Operational Excellence trainer by external consultant• Managing experienced life insurance operations team of four staff through run-off to ultimate department closure Show less

    • Assistant Manager, Policy Administration
      • Dec 2019 - Nov 2020

      • Role created to combine “non-standard” and technical tasks alongside day-to-day operations processing• Involved report writing, collaborating closely with the Senior Management Team and project-managing the Company year-end project

    • Senior Administrator, Policy Administration
      • Jul 2018 - Nov 2019

      • Department move following closure of Group Risk Plan, which was necessitated as a result of being sole remaining team member of that department• Hybrid role that combined residual Group Risk Plan work with administration of Company’s remaining products

    • Senior Administrator, Group Risk Plan
      • May 2015 - Jun 2018

      • Acted as deputy to the Manager in their absence• Coordinated the administration of the Group Risk product, including risk underwriting and multinational pooling requirements• Trained and supervised junior members of staff, including checking work and managing workloads, and involvement with staff appraisals and recruitment

    • Administrator, Group Risk Plan
      • Jul 2008 - Apr 2015

      • Administration of the Group Risk product, which provided life, disability and accident cover for expatriate employees of multinationals• Varied role which required a high level of accuracy, technical skills and self-organisation

  • States of Guernsey
    • Guernsey
    • Administration Assistant
      • Sep 2004 - Jun 2008

      • General office administration of joint police and customs department • High level of confidentiality required due to the nature of the role and exposure to highly sensitive information and intelligence • General office administration of joint police and customs department • High level of confidentiality required due to the nature of the role and exposure to highly sensitive information and intelligence

Education

  • Chartered Insurance Institute
    Diploma, Insurance
    2010 - 2013
  • Guernsey Grammar School
    A-levels (English Language and Literature, ICT, D&T: Product Design)
    2002 - 2004

Community

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