Andy Liu

Internet Sales Manager at Sterling McCall Lexus
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Internet Sales Manager
      • Sep 2020 - Present

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Consultant
      • Jun 2018 - Sep 2020

    • Internet Sales Manager
      • Jun 2012 - Jun 2018

      - Engaging with new customers and gathered information regarding their wants and needs in order to provide ideal service while recommending sales. - Responding quickly and appropriately to customers’ inquiries as well as the suggestions on their payment goals and options on loans and leasing terms. - Empowered customers with product knowledge and presentations, while earning customer satisfaction and sale of vehicle. - Maintaineing healthy inventory of new car fleet by conducting dealer trades with surrounding dealerships. - Maintaining customer satisfaction score (CSI) at 96% for three years and gaining sales through referrals due to deliver exceptional customer service. - Supporting new hired managers/employees in training for product knowledge, dealership resources and processes.

    • Project Coordinator
      • Mar 2010 - Dec 2011

      - Scheduled the project in logical steps and budget time required to meet deadlines.- Prepared contracts and negotiated revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.- Prepared and submitted budget estimates and progress and cost tracking reports.- Planned, organized, and directed activities concerned with the construction and maintenance of structures, facilities, and systems. - Scheduled the project in logical steps and budget time required to meet deadlines.- Prepared contracts and negotiated revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.- Prepared and submitted budget estimates and progress and cost tracking reports.- Planned, organized, and directed activities concerned with the construction and maintenance of structures, facilities, and systems.

    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Logistics Planner Assistant (Internship)
      • Feb 2009 - Feb 2010

      - Examined logistics performance with customers against targets, benchmarks and service agreements.- Maintained the accuracy of storage performance. - Examined shipping/storage performance and negotiated with the client with detail charges. - Examined logistics performance with customers against targets, benchmarks and service agreements.- Maintained the accuracy of storage performance. - Examined shipping/storage performance and negotiated with the client with detail charges.

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Marketing Consultant
      • Jan 2007 - Jan 2009

      - Negotiated contracts with vendors and distributors to manage product distribution, established distribution networks and developing distribution strategies.- Used sales strategic planning to ensure the sale and profitability of products, lines, or services, analyzed business developments and monitored market trends.- Scheduled the product delivery of $100,000~500,000 worth of goods monthly. - Directed distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.- Organized sales recruitment, selected candidates for interviews and reported results to the general manager.

Education

  • University of St. Thomas (TX)
    Master of Business Administration (MBA), Marketing
    2009 - 2011
  • University of Houston
    Bachelor of Arts (BA), Business Management & Finance
    2002 - 2007

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