Experience

NCS Technologies, Inc.

• United States
• Computer Hardware
• 1 - 100 Employee

• Strategic Solutions Architect

  • Sep 2016 - Present

• Product Manager and Solution Architect – Mobile and Server

  • Mar 2015 - Present

  Manage NCS industry-standard mobile and server products for sale. Monitor industry developments and technology in mobile computing and server architecture. Collaborate with product development and engineering to develop and manage NCS-unique mobile and server products. Serve as SME on mobile and server products from NCS vendors. Architect standard mobile and server configurations with options and upgrades for use with NCS internal sales tools. Provide product specific support to customers and technical services team. Work with the project management team and sales team to promote and secure design wins. Utilize knowledge of technologies from major vendors in the market to cultivate new generations of product specifications. Perform routine, professional duties as required, with moderate supervision. • Study and adopt COTS notebook and tablet sub-assemblies and components to develop NCS industry-standard mobile products for sale. • Stay abreast of industry developments and latest offering in mobile and server products including processor, chipset, video graphics, storage, networking, operating system, etc. • Collaborate with Products Development and Engineering to develop NCS-unique mobile/server products and manage full life cycle from idea conception to EOL. • Provide product support for Sales and Solutions Management. • Conduct quarterly briefing and training for Sales and Solutions Management. • Conduct products briefing for customers as required. • Serve as subject matter expert on all NCS mobile/server products including their components and sub-assemblies. • At the direction of management, serve as subject matter expert on mobile products by vendors who play strategic roles in NCS’ overall business. Show less

• Mobile Product Manager

  • Mar 2012 - Mar 2015

  • Study and adopt COTS notebook and tablet sub-assemblies and components to develop NCS industry-standard mobile products for sale. • Stay abreast of industry developments and latest offering in mobile products including CPU, chipset, video graphics, storage, networking, operating system, etc. • Collaborate with Products Development and Engineering to develop NCS-unique mobile products and manage their full life cycle from idea conception to EOL. • Provide product support for Sales and Solutions Management. • Conduct quarterly briefing and training for Sales and Solutions Management. • Conduct products briefing for customers as required. • Serve as subject matter expert on all NCS mobile products including their components and sub-assemblies. • At the direction of management, serve as subject matter expert on mobile products by vendors who play strategic roles in NCS’ overall business. Show less



ASUS Computer International

• Field Application Engineer

  • Jul 2007 - Feb 2012

  Cooperating with Sales, Product Marketing and Engineering departments to provide support to customers regarding the design and integration of consumer computer products to fulfill customers’ requirements and applications. Conduct functionality and performance testing for specific environments, work with R&D to track bug-fixes, feature-requests and resolve escalated systems integration issues. Provide technical product training to customers and maintain/ nurture existing customer relationships. Support sales team via technical product presentations, demonstrations and soliciting sales participation with ASUS partner companys’ projects. • Responsible for customer, FAE and technical sales support for ASUS MB and server products. • Evaluate new products at engineering stage with R/D team; c-work with PM, Sales and Marketing teams to develop new product launch strategy. • Work with the PM team and sales team to promote and secure design wins. • Provide product specific application engineering support including educating, answering inquiries, debugging issues, and solving problems for customers relating to new and existing products. • Provide quick-turn product specific technical applications engineering support to ASUS customers (Focus on system integrators and tier 1 customers) and technical service team. • Conduct lab evaluations on existing and new products to support targeted system integrators. Support includes debugging, issue replication and an understanding of fundamental BIOS design to maintain custom BIOS’ per customers’ requests. • Utilize knowledge of modern technologies from major chipset vendors (Intel, AMD and nVidia) to work with both R&D engineers and PM teams to cultivate new generations of product specifications. • Review market status to support Business Management. • Work with Product Specification to contribute to the completion of product specifications. Contributions include competitive analysis, market studies, and application diagrams. Show less



Kaizer Trading Co., Ltd

• Computer Engineering

  • Jun 1998 - Jan 2001

  Performed system integration and management of computer components and subsystems for the company’s IT structure. Researched and recommended systems and data communications hardware and software to enhance the company’s network environment. Designed, configured, and provided support for the company's local area network (LAN) and Internet subsystems. Maintained and performed upgrades on company’s computer hardware and Internet/networking infrastructure to improve work efficiency. Assisted in designing the user interface of the software that controled the company’s instruments. Show less