Vice President / Cash Management Officer

• Oct 2020 - Present

VP Retail Service and Support Officer

• Feb 2017 - Oct 2020

VP, Marketing Manager

• Nov 2014 - Feb 2017

Responsible for brand strategy, external communications, website management, product/services development and implementation as well as assisting in on-going marketing planning and budgeting. Responsible for brand strategy, external communications, website management, product/services development and implementation as well as assisting in on-going marketing planning and budgeting.

AVP, E-Solutions Manager

• May 2005 - Nov 2014

Research, develop, implement and manage new products and services, focusing on electronic channels. - Mobile app - Mobile deposit capture - A2A and P2P payments - Online account opening - Online Banking - Online Bill Pay Manage complex backoffice environment including oversight and implementation of numerous integral banking systems and processes. - Cash Management - Positive Pay - Remote Capture (branch and merchant) - Online Banking - ACH… Show more Research, develop, implement and manage new products and services, focusing on electronic channels. - Mobile app - Mobile deposit capture - A2A and P2P payments - Online account opening - Online Banking - Online Bill Pay Manage complex backoffice environment including oversight and implementation of numerous integral banking systems and processes. - Cash Management - Positive Pay - Remote Capture (branch and merchant) - Online Banking - ACH Operations - Reg E disputes - Non Post resolution - Check Adjustments - Reg D monitoring and compliance - IOLTA remittance - Teller system administration - Bancontrol account reconciliation - Garnishment/Levy/Subpoena processing - Call Center

Marketing Director/Officer

• Jul 2002 - May 2005

Instituted the first real marketing emphasis at MBank. In the first year in the position, completely rebranded MBank (from Merchants Bank) to drive consumers to a bank previously thought to only service businesses. Helped grow the budget from zero to $500k while successfully leveraging industry best practices and innovative strategies to promote the brand.

Assistant Account Executive

• Feb 2000 - Jun 2002

Developed and executed successful PR strategies on the Microsoft team focusing on applications for vertical industries. - Worked with industry analysts and journalists to garner positive media coverage. - Wrote white papers, press releases and developed press kits to highlight and promote the client's products and services. Developed and executed successful PR strategies on the Microsoft team focusing on applications for vertical industries. - Worked with industry analysts and journalists to garner positive media coverage. - Wrote white papers, press releases and developed press kits to highlight and promote the client's products and services.

Summer work hire

• 1995 - 1996

Worked two summers during college in the factory at Fab 5 in Aloha operating and maintaining processor making machines. Worked two summers during college in the factory at Fab 5 in Aloha operating and maintaining processor making machines.