Experience

GreenSafe IT Limited

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Supervisor

  • May 2018 - Present



SCC

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Technical Administrator

  • Oct 2016 - May 2018

  Senior technician with SCC in Birmingham. Responsible for all new and existing customers technical support into the configuration centre

• Support and Transition Technician

  • Feb 2015 - Oct 2016

  After working in the scheduling team, I moved across into the technical team where I was responsible for transitioning customer equipment and builds into the config centre. I was responsible for creating procedures for the engineering teams to follow and providing technical support for the department

• Configuration Scheduler

  • Feb 2012 - Feb 2015

  As a scheduler I was required to schedule work for engineers to complete daily ensuring they are completed within a strict timescale. I was also responsible for technically vetting the orders to ensure they could be completed without issues.

• Configuration Engineer

  • May 2010 - Feb 2012

  Configuration engineer - responsible for building customer laptops and desktops to customers specifications within a strict timescale and accuracy