Experience

10th Mountain Whiskey & Spirit Co.

• United States
• Wine & Spirits
• 1 - 100 Employee

• Tasting Room Manager

  • Mar 2018 - Present



JWilliams Staffing

• United States
• Staffing and Recruiting
• 200 - 300 Employee

• Temporary Sales Assistant

  • Apr 2015 - Jul 2015

  Temporary assignments with various new home builders. Greet, qualify, and demonstrate new homes to potential buyers. Temporary assignments with various new home builders. Greet, qualify, and demonstrate new homes to potential buyers.



Darcy's Bistro & Pub

• General Manager

  • Sep 2011 - Dec 2014

  Directed daily business operations, including supervising assistant managers and hourly staff, provided customer service and problem resolution. Directed daily business operations, including supervising assistant managers and hourly staff, provided customer service and problem resolution.



Andy Ioele Specialty Products, LLC.

• Owner

  • May 2005 - Sep 2013

  An Independant seller of quality wood products. Specializing in wide plank flooring. An Independant seller of quality wood products. Specializing in wide plank flooring.



Antique & Vintage Woods of America

• Colorado Sales Representative

  • Jan 2005 - Jun 2007

  A premier supplier of reclaimed building materials located in Upstate N.Y. AVW produces Wide Plank flooring, siding, beams and other wood products primarily used for high end custom building projects. Responsible for establishing Antique & Vintage Woods presence in the Colorado construction market. Identified target markets. Present and sell products and services to potential clients. Developed presentations, proposals and sales contracts. Coordinated timely shipping and delivery. Coordinated and oversee installation of products. Show less



Exclusive Resorts

• United States
• Hospitality
• 200 - 300 Employee

• Resort Manager

  • Jul 2004 - Apr 2005

  Responsible for overall operation of properties for a private club whose members enjoy unparalleled access to the world's largest collection of exclusive vacation residences. Served as liaison between the Exclusive Resorts corporate team and individual property teams. Responsibilities included: Manage and train all onsite property staff in Exclusive Resorts operating procedures and service standards. Oversee all Member communications including concierge documents, itineraries and in residence directories. coordinate communication between corporate team and onsite staff to ensure member satisfaction. Conduct regular site inspections to ensure quality standards and strategies for enhancement. Conduct onsite team performance evaluations, contract renegotiations and service audits. Work with corporate leadership team and onsite teams to identify strategies and implement systems to improve profitability. Show less



Elevation, Inc

• Vice President/Partner

  • Nov 1999 - Aug 2003

  A destination management company providing comprehensive hospitality services for organizations and corporate groups ranging in size from 20 to 1,000. Clients included; Responsibilities included: Build and maintain relationships with vendors and clients. Partnered with vendors to insure high level of client service and preferred pricing. Oversee program design and fulfillment. Hire, train and supervise program managers. Execute sales and marketing strategies. Coordinate day-to-day operations. A destination management company providing comprehensive hospitality services for organizations and corporate groups ranging in size from 20 to 1,000. Clients included; Responsibilities included: Build and maintain relationships with vendors and clients. Partnered with vendors to insure high level of client service and preferred pricing. Oversee program design and fulfillment. Hire, train and supervise program managers. Execute sales and marketing strategies. Coordinate day-to-day operations.



Rocky Mountain Connections of Aspen & Vail

• Account Manager

  • May 1996 - Oct 1999

  Instrumental in the start-up of a satellite office of established destination management company. Hired to create, develop and operate programs for corporate clients that chose the Vail Valley for their meeting or incentive function. Groups ranged in size from 15 to 700. Established company as primary provider in destination management in the Vail Valley. Responsibilities included: Coordinated and managed all aspects of a program from point of sale through billing. Assisted with site inspections and pre-convention meetings. Managed part-time program managers Show less



Kaivo, Inc

• Group Sales Manager

  • Nov 1994 - May 1996

  Marketed, sold and facilitated group and private functions for two of the areas most reputable restaurants; the Bristol at Arrowhead and traMonti in Beaver Creek. Assisted in the planning and execution of the following events such as: Jerry Ford Invitational Annual Golf Tournament; Establish and maintain relationships with group sales managers and destination management companies. Liaise with concierge and guest services staff throughout Vail area. Assisted with on floor duties of restaurants when needed. Show less



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• VIP Concierge

  • Jul 1991 - Nov 1994

  Created and implemented a VIP concierge program to improve service the preferred guests of the Hyatt Regency Beaver Creek. Responsibilities included: Develop a preferred guest list and profile for VIPs. Expedited all aspects of a VIP's visit to Beaver Creek and acted as onsite host. Concierge - Acted as liaison for the hotel, the Vail Valley and the state of Colorado. Assist hotel guests with requests prior to, during and after a visit. Other responsibilities included: handling high volume of calls; multi tasking, communicating and delegating tasks/requests to other hotel departments, extensive knowledge of area and state of Colorado. Show less



Vail Resorts

• United States
• Hospitality
• 700 & Above Employee

• Mountain Host

  • Nov 1987 - Apr 1990

  Part of a select group of skiing ambassadors hired to promote a superior level of customer service for the guests skiing and riding Vail Ski Resort. Patrolled ski runs to promote and enforce skier safety. Assist ski patrol with on mountain injuries, Certified in Winter Emergency Care and CPR Part of a select group of skiing ambassadors hired to promote a superior level of customer service for the guests skiing and riding Vail Ski Resort. Patrolled ski runs to promote and enforce skier safety. Assist ski patrol with on mountain injuries, Certified in Winter Emergency Care and CPR