Experience

Tendring District Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Customer Contact Manager

  • Sep 2023 - Present

  Manager of customer contact services for Tendring District Council including the Print & Postal hub, Contact centre and the team's IT development support. Servicing Housing support, Environmental and Revenue & Benefits. Manager of customer contact services for Tendring District Council including the Print & Postal hub, Contact centre and the team's IT development support. Servicing Housing support, Environmental and Revenue & Benefits.



Cygnet

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Independent Mental Health Act Hospital Manager

  • Nov 2019 - Present

  I sit as part of a panel of Independent MHA Hospital Managers for section renewal hearings in accordance to the Mental Health Act 1983. I sit as part of a panel of Independent MHA Hospital Managers for section renewal hearings in accordance to the Mental Health Act 1983.



Pippin Property Solutions

• Director

  • Oct 2017 - Present



Priory Group

• Greater Colchester Area

• Independent Mental Health Act Hospital Manager

  • Apr 2010 - Present

  I sit as part of a panel of Independent MHA Hospital Managers for section renewal hearings in accordance to the Mental Health Act 1983. I sit as part of a panel of Independent MHA Hospital Managers for section renewal hearings in accordance to the Mental Health Act 1983.



Community360org

• United Kingdom
• Information Services
• 1 - 100 Employee

• Head of Programmes - My Social Prescription Team and Essex Family Support Service

  • May 2023 - Sep 2023

  • Manage 2 departments with the Community360 organisation, Essex Family Support Service & My Social Prescription.• Line management of 3 SEO’s with 20+ members of staff across 5 different teams. • Project manage several different programmes of work and contracts.• Chair and attend Senior Management Team meetings.• Build and sustain relationships with 3rd party stakeholders and partner organisations including Primary Care Networks and East Suffolk and North Essex Foundation Trusts and Northeast Essex Health and Wellbeing Alliance.• Organise and chair contract meetings.• Attend senior Multi-Disciplinary Team meetings.• Report and deliver qualitative and quantitative reports to commissioners, partners and executive leads for monitoring and evaluation purposes against KPI’s.• Present C360 services for EFSS and MSP to key stakeholders and partner organisations• Present at webinars C360 services.• Manage and oversee recruitment for EFSS and MSP. Show less

• Senior Engagement Officer (SEO) - My Social Prescription Team

  • Oct 2022 - May 2023

  Senior Engagement Officer - Social Prescriber Link WorkerI Line manage 4 teams of social prescribers, supporting Hospital Discharge Team at Colchester General Hospital, PCN Team supporting 5 Primary Care Networks (20 Surgeries across Colchester), Home From Hospital team following discharge they offer wraparound support and Community team. Overall responsible for 17 members of staff within the MSP team. I Sit on a variety of working groups, supporting veterans, falls and frailty groups and High Intensity User Group. Show less

• Engagement Manager

  • Sep 2022 - Oct 2022

  Engagement Officer - Social Prescriber Link WorkerSocial Prescriber within Primary Care Network as part of C360 MSP team - Supporting individuals with non-medical support for Mental, Physical, Health and Wellbeing. Managing a team of Social Prescribers for 5 PCN (20 Surgeries) across Colchester.



Cloud Media Insight Ltd

• Director

  • Feb 2012 - Feb 2022



Mantra International

• Ipswich

• Media Analysis Account Manager

  • Sep 1998 - Dec 2011