Andy Hobbs
Director Strategic Development at Fixzy Assist- Claim this Profile
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Topline Score
Bio
Richard Coles
Authentic, Passionate, Genuine concern for others. I would say that these three attributes are most evident in Andy. I had the pleasure of reporting to Andy during my time at RSA. and found that the only part that Andy played was of himself. What you see is what you get. Because Andy is authentic the level of trust is extremely high. Andy displayed passion in every sense of the company and the people he came into contact with. Andy's genuine concern for others was displayed by understanding the people in his team and what was important to them. This was used daily and was genuine and not used as a tool to manipulate. As a team we were trusted and could have fun at work. Andy is one of the best leaders that I have reported into.
Christopher Shorten
I've had the pleasure of working as a Consultant Project Manager, reporting into Andy whilst he held his MD role at Innovation Group. Andy was a PM's perfect client - clear in agreeing the terms of reference, unambiguous in respect of the quality and quantity of work expected, prompt decision making, communicative throughout without being overbearing and always available to support in clearing log jams as required. Andy is a strong and adaptable executive who assimilates knowledge quickly and effectively directs his resources accordingly. I'm excited by Andy's step into the consultancy world himself and expect nothing but success.
Richard Coles
Authentic, Passionate, Genuine concern for others. I would say that these three attributes are most evident in Andy. I had the pleasure of reporting to Andy during my time at RSA. and found that the only part that Andy played was of himself. What you see is what you get. Because Andy is authentic the level of trust is extremely high. Andy displayed passion in every sense of the company and the people he came into contact with. Andy's genuine concern for others was displayed by understanding the people in his team and what was important to them. This was used daily and was genuine and not used as a tool to manipulate. As a team we were trusted and could have fun at work. Andy is one of the best leaders that I have reported into.
Christopher Shorten
I've had the pleasure of working as a Consultant Project Manager, reporting into Andy whilst he held his MD role at Innovation Group. Andy was a PM's perfect client - clear in agreeing the terms of reference, unambiguous in respect of the quality and quantity of work expected, prompt decision making, communicative throughout without being overbearing and always available to support in clearing log jams as required. Andy is a strong and adaptable executive who assimilates knowledge quickly and effectively directs his resources accordingly. I'm excited by Andy's step into the consultancy world himself and expect nothing but success.
Richard Coles
Authentic, Passionate, Genuine concern for others. I would say that these three attributes are most evident in Andy. I had the pleasure of reporting to Andy during my time at RSA. and found that the only part that Andy played was of himself. What you see is what you get. Because Andy is authentic the level of trust is extremely high. Andy displayed passion in every sense of the company and the people he came into contact with. Andy's genuine concern for others was displayed by understanding the people in his team and what was important to them. This was used daily and was genuine and not used as a tool to manipulate. As a team we were trusted and could have fun at work. Andy is one of the best leaders that I have reported into.
Christopher Shorten
I've had the pleasure of working as a Consultant Project Manager, reporting into Andy whilst he held his MD role at Innovation Group. Andy was a PM's perfect client - clear in agreeing the terms of reference, unambiguous in respect of the quality and quantity of work expected, prompt decision making, communicative throughout without being overbearing and always available to support in clearing log jams as required. Andy is a strong and adaptable executive who assimilates knowledge quickly and effectively directs his resources accordingly. I'm excited by Andy's step into the consultancy world himself and expect nothing but success.
Richard Coles
Authentic, Passionate, Genuine concern for others. I would say that these three attributes are most evident in Andy. I had the pleasure of reporting to Andy during my time at RSA. and found that the only part that Andy played was of himself. What you see is what you get. Because Andy is authentic the level of trust is extremely high. Andy displayed passion in every sense of the company and the people he came into contact with. Andy's genuine concern for others was displayed by understanding the people in his team and what was important to them. This was used daily and was genuine and not used as a tool to manipulate. As a team we were trusted and could have fun at work. Andy is one of the best leaders that I have reported into.
Christopher Shorten
I've had the pleasure of working as a Consultant Project Manager, reporting into Andy whilst he held his MD role at Innovation Group. Andy was a PM's perfect client - clear in agreeing the terms of reference, unambiguous in respect of the quality and quantity of work expected, prompt decision making, communicative throughout without being overbearing and always available to support in clearing log jams as required. Andy is a strong and adaptable executive who assimilates knowledge quickly and effectively directs his resources accordingly. I'm excited by Andy's step into the consultancy world himself and expect nothing but success.
Experience
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Fixzy Assist
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United Kingdom
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Software Development
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1 - 100 Employee
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Director Strategic Development
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Apr 2021 - Present
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RSA
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Insurance
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700 & Above Employee
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Delivery Lead (Contract)
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Apr 2019 - Apr 2021
Delivery Lead for multi disciplined regulatory programme. Delivery Lead for multi disciplined regulatory programme.
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Leading Home Insurance Restoration Business
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Nationwide UK
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Supply Chain Management Consultant
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Apr 2018 - Apr 2019
Working for one of the UK's leading Home Insurance restoration companies. Accountable for the delivery of brand new strategic proposition to provide nationwide capability of a building repair network for Escape of Water and Fire claims. Full coverage achieved on time and within budget. Delivery of ROI in line with expectation set out at the start of the assignment. Working for one of the UK's leading Home Insurance restoration companies. Accountable for the delivery of brand new strategic proposition to provide nationwide capability of a building repair network for Escape of Water and Fire claims. Full coverage achieved on time and within budget. Delivery of ROI in line with expectation set out at the start of the assignment.
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Efficio
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United Kingdom
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Business Consulting and Services
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700 & Above Employee
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Consultant
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Mar 2018 - Apr 2018
Supporting Efficio Consultancy on a short term project as BPO/Call Centre and Supply Chain SME with a major European Utilities company to identify and recommend a strategy to support growth, Supply Chain service and cost efficiency whilst underpinning customer value. Supporting Efficio Consultancy on a short term project as BPO/Call Centre and Supply Chain SME with a major European Utilities company to identify and recommend a strategy to support growth, Supply Chain service and cost efficiency whilst underpinning customer value.
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INNOVATION PROPERTY (UK) LIMITED
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United Kingdom
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Retail Office Equipment
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Managing Director - Claims Management Services
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May 2015 - Mar 2018
Full P&L accountability for BPO Outsourcing business in the UK Property Claims Insurance market. Covering Operations, Field and Building Repair network capability. Full P&L accountability for BPO Outsourcing business in the UK Property Claims Insurance market. Covering Operations, Field and Building Repair network capability.
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RSA
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Insurance
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700 & Above Employee
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Supplier Relationship Manager BPO
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Feb 2014 - Apr 2015
Responsible for the development and implementation of the BPO strategy across Personal, Commercial and Finance Business Units. To maximise efficiency and customer obsession KPIs through an outsourced partnership.
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Supplier Relationship Manager
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Apr 2012 - Mar 2014
Responsible for the management and delivery of financial and customer benefits from a multi million pound strategic partnership for the provision of end to end document managment services. The formulation and delivery of the document management strategy across all routes to market.
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Perfomance Improvement Consultant
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May 2004 - Apr 2012
Using Project Management and Lean methodology to work with multi disciplined teams across the business to identify and lead change activity. The role covered Operational cultural change programmes as well as IT/Operational system transformation and improvement.
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RSA
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Insurance
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700 & Above Employee
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Customer Service Leader
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Jun 1997 - Mar 2003
Leading a 300+ contact centre in inbound/outbound sales & service Delivering on agreed KPI's Budgetary responsibilities Leading a 300+ contact centre in inbound/outbound sales & service Delivering on agreed KPI's Budgetary responsibilities
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Education
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2003 - 2004
Lancaster University
POstGraduate Certificate, Management -
1990 - 1996
Colstons School
Community
