Experience

BOXOUT®

• United States
• Retail Health and Personal Care Products
• 1 - 100 Employee

• Vice President Operations

  • Oct 2018 - Present



Cardinal Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Vice President Operations

  • 2015 - Oct 2018

  Promoted to upgrade and lead a comprehensive operations function for the $1.5B Cardinal Health at Home business and provide a consistent/dependable customer experience. Oversaw and integrated the efforts of customer service, medical billing, accounts receivable, distribution, and inside sales. Managed a P&L, 1,200 employees, and $100M+ in cost centers. Collaborated with the executive team to set operational strategy, establish success road maps, and select appropriate performance metrics.

• VP of Medical Billing

  • 2012 - 2015

  Joined AssuraMed, a private equity-backed company that was later acquired by Cardinal Health, to lead medical billing, order processing, and cash collections for their $750M EdgePark business. Seamlessly integrated processes and technology to reduce errors, cost, and customer issues. Hired, engaged, developed, and managed 300 employees who processed and billed 9000+ daily orders.



GE

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• General Manager | National Account Manager | Pricing Manager | Corporate Account Manager

  • 1999 - 2011

  Served in sales and pricing leadership roles before being promoted to Account Manager for Grainger, a $125M account and GE Lighting’s largest commercial/industrial customer. Promoted again to General Manager of GE’s $120M Specialty LED segment to drive growth strategies in Europe, Latin America, Australia, and the Middle East. Used a combination of agents, manufacturers/OEMs and in-house sales professionals to grow revenue and deliver elite customer service. Served in sales and pricing leadership roles before being promoted to Account Manager for Grainger, a $125M account and GE Lighting’s largest commercial/industrial customer. Promoted again to General Manager of GE’s $120M Specialty LED segment to drive growth strategies in Europe, Latin America, Australia, and the Middle East. Used a combination of agents, manufacturers/OEMs and in-house sales professionals to grow revenue and deliver elite customer service.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• First Lieutenant | Main Propulsion Assistant

  • 1994 - 1999