Andy Heydon
Director, Natural Language Processing at Kore Inc- Claim this Profile
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Bio
Credentials
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Agile Project Management Registered Practitioner
APMG-InternationalOct, 2013- Nov, 2024
Experience
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Kore.ai
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United States
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Software Development
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700 & Above Employee
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Director, Natural Language Processing
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Jan 2017 - Present
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Research Engineer - Natural Language Processing
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Jun 2016 - Jan 2017
Built our Kore's queen bot for intent recognition across multiple input sentences and for multiple intents. Added performance measurement code to the underlying engine.
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Radical Barrel
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United States
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Software Development
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1 - 100 Employee
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President
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Jan 2011 - Present
Founded company to design and build iOS apps. ‣ Released Taste ZiNG!, a food and wine pairing app for commercial use ‣ Released MealSchedule, plan your meals for the days and weeks ahead Founded company to design and build iOS apps. ‣ Released Taste ZiNG!, a food and wine pairing app for commercial use ‣ Released MealSchedule, plan your meals for the days and weeks ahead
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MHR
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United Kingdom
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Software Development
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700 & Above Employee
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Principal Research Engineer
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Oct 2015 - Jun 2016
Performed research into new technology that could be incorporated into the company's products.
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Principal Software Engineer
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Apr 2013 - Sep 2015
Designed and developed REST API on top of existing web based application for employee self service module. This was the first major module utilizing this style of application for Midland and following its successful deployment to all their customers, the concept is being applied to the entire application.
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CollegeNET
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United States
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Software Development
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1 - 100 Employee
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VP, Software Development
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Jun 1996 - Jan 2011
Designed and developed classroom scheduling applications to sell to universities and colleges. Managed development team. Collaborated with customers to explore new functionality. ‣ Designed and built a REST based API encompassing all of the functionality of the scheduling system, creating a new architecture for all future work, and providing over 700 customers an ability to extensively customize their scheduling processes. ‣ Transitioned the company’s scheduling product from a Windows client/server application to a full web version based on the new architecture, allowing the company to offer the product as both a SaaS solution as well as installed at the customer’s site. ‣ Launched a scheduling data analytic web application containing sophisticated graphs and charts to communicate the effectiveness of a school’s scheduling procedures. ‣ Designed and built a reporting subsystem based around the REST API that was significantly easier and quicker for customers to construct their own reports. ‣ Identified third party software to provide widgets that complimented the company’s offerings, led to very quick adoption of REST API amongst customers and increased sales of web version. ‣ Created build scripts to process development code for release on production servers, emphasizing performance and compactness. ‣ Presented many times at CollegeNET user conferences, excelling at explaining complicated and technical topics to mainly non-technical people. Show less
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Compuware
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United States
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Software Development
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700 & Above Employee
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Technical Consultant
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Feb 1995 - Jun 1996
Provided technical assistance on a multi-million dollar business automation project for an insurance company. Provided technical assistance on a multi-million dollar business automation project for an insurance company.
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EDS Technologies
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IT Services and IT Consulting
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300 - 400 Employee
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Software Developer
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Sep 1985 - Feb 1995
Originally joined a British company called Scicon, which as was bought by System Designers to become SD-Scicon before being bought by EDS. Worked in Britain, Holland, Sweden, France before transferring to the US in 1992. Technical lead for an oil pipeline management system. ‣ Developed Uniface programming standards and procedures, including structured design system to ease communication between business analysts and programmers. ‣ Built infrastructure components to support application developers. Led technical support group for a multi-million dollar pan-European oil sales management system, providing assistance to 100 developers, building infrastructure components, and interfacing with vendors. Show less
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Education
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University of Leeds
BSc, Operational Research with Computing