Experience

San Marcos Treatment Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Executive Officer

  • Jun 2022 - Present

  San Marcos, Texas, United States



Willow Springs Center

• United States
• Mental Health Care
• 1 - 100 Employee

• Chief Executive Officer

  • Feb 2020 - Jun 2022

  Reno, Nevada Area Oversaw a 116 residential treatment specialty hospital. Led a compassionate, committed and hard working team dedicated to improving the lives of adolescents through a global pandemic and into being a Quality Award winning facility. Deepened the facility identity, mission, vision and values both locally and nationally into a nationally recognized provider. Improved scores related to customer satisfaction, clinical outcomes, safety and quality.



Para Los Niños

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Vice President, Student and Community Services

  • Jul 2014 - Feb 2020

  Greater Los Angeles Area Work with Executive Leadership to set five year targets, and develop KPI’s and strategies to move Para Los Niños toward its vision of strong communities, powerful families, and excellent education so children and youth can thrive. Lead a team of seven Directors, and 100+ employees who work toward transforming communities, strengthening children and families, and supporting youth transitioning toward higher education and the workforce. P&L of $14.6MM. Architected efficient organizational… Show more Work with Executive Leadership to set five year targets, and develop KPI’s and strategies to move Para Los Niños toward its vision of strong communities, powerful families, and excellent education so children and youth can thrive. Lead a team of seven Directors, and 100+ employees who work toward transforming communities, strengthening children and families, and supporting youth transitioning toward higher education and the workforce. P&L of $14.6MM. Architected efficient organizational infrastructure across contracts that optimized multi-disciplinary collaboration, teamwork, and impact. Introduced new services in underserved areas, and opened new programming in strategic areas. Lead all grant writing efforts to secure and grow program impact opportunities. Lead program Data and Evaluation efforts, Risk Management and Continuous Quality Improvement, Compliance, Medical Records and Billing Management toward program excellence. Accomplishments: • Grew annual revenue from $5.96MM to $14.56MM • Secured and negotiated $41.96MM in Federal, state, and county funding since 2014 • Maintained turnover under 10% for staff working in highly distressed communities • Secured $18MM in funding in 2018

• Senior Director of Family Services

  • Dec 2012 - Jul 2014

  Greater Los Angeles Area Promoted to develop and lead organizational planning, strategy, fiscal oversight, and business development for all aspects of family based and community capacity building services throughout Para Los Niños Charter schools, Early Childhood Centers, as well as throughout the metro and south Los Angeles regions. Provide strategic direction and short term and long term agency and program planning. Develop, systematize, implement and evaluate best practices, policies and procedures toward… Show more Promoted to develop and lead organizational planning, strategy, fiscal oversight, and business development for all aspects of family based and community capacity building services throughout Para Los Niños Charter schools, Early Childhood Centers, as well as throughout the metro and south Los Angeles regions. Provide strategic direction and short term and long term agency and program planning. Develop, systematize, implement and evaluate best practices, policies and procedures toward continuous quality improvement. Create strategic community relationships and manage partner relationships, direct and lead cross functional and multi-disciplinary teams toward mitigating child abuse and neglect, strengthening families and community development.

• Director of Family Services

  • Sep 2010 - Dec 2012

  Greater Los Angeles Area Promoted to lead all aspects of operations for 13 Federal, State and County contracts ($5.29 million) serving children and families in the most impoverished and densely populated areas of Los Angeles and San Bernardino County. Directed a large team of managers, supervisors, direct service staff, interns and sub-contractors toward increasing family functioning, literacy, mental wellness, social and community connectedness, self-advocacy and resiliency in at-risk families. Implemented the… Show more Promoted to lead all aspects of operations for 13 Federal, State and County contracts ($5.29 million) serving children and families in the most impoverished and densely populated areas of Los Angeles and San Bernardino County. Directed a large team of managers, supervisors, direct service staff, interns and sub-contractors toward increasing family functioning, literacy, mental wellness, social and community connectedness, self-advocacy and resiliency in at-risk families. Implemented the agency’s strategic plan through the integration of contractual services to the families of our Charter Schools and Early Childhood Centers toward the outcome of increased student and familial success. Developed and managed all budgets for 13 contracts. Grant writing and program development. Created, developed and established local partnerships within the community. Accomplishments: Increased funding and grants for fiscal year 2011-12 by $501,218 through continued community collaborations, government relationships and project proposals Increased capacity to serve greater number of clients by establishing relationships with a local State University to take year long interns to provide care and administer evidenced based strategies. Increased program capacity through budget modifications and more efficient use of funding creating five new positions to serve clients through more diverse strategies. Retained employees despite an agency wide 6% salary reduction, also promoted three staff members. 91% of families served increased their level of family functioning 68 % of families showed improvement in interactions between child and caregivers 63% of families showed reduced levels of financial stress

• Clinical Program Manager

  • Aug 2009 - Sep 2010

  Greater Los Angeles Area Led all contractual aspects of 3 county contracts ($1.2 million) serving children and families in the downtown and south central Los Angeles neighborhoods. Created a program infrastructure based off County contract and implemented systemic changes regarding treatment planning, documentation, sub-contract relationships, and fiscal oversight. Directed a team of five direct service staff, one intern and six sub-contractors toward increasing family functioning, financial literacy, parenting… Show more Led all contractual aspects of 3 county contracts ($1.2 million) serving children and families in the downtown and south central Los Angeles neighborhoods. Created a program infrastructure based off County contract and implemented systemic changes regarding treatment planning, documentation, sub-contract relationships, and fiscal oversight. Directed a team of five direct service staff, one intern and six sub-contractors toward increasing family functioning, financial literacy, parenting skills, mental wellness, social and community connectedness, self-advocacy and resiliency in at-risk families. Created, developed and established local partnerships within the community toward the goal of serving children and families. Shared fiscal and personnel duties with the Director of Family Services. Produced monthly and quarterly quality improvement reports. Accomplishments: Increased staff capacity from 2.5 employees to 5.5 employees plus an intern Increased number of families served by 30% Created infrastructure for keeping and maintaining accurate documentation of all client files. Implemented program-wide evaluation process.



CPI Resources

• Sales Management and Logistics

  • Jul 2008 - Feb 2020

  Develop and implement sales strategy to expedite and coordinate agency and business marketing planning, promotion and strategy. Coordinate logistics around product delivery, branding and distribution. Manage outside vendors and agencies and cross functional teams toward short term and long range plans. Negotiate contract terms and conditions and vendor agreements. Participate in strategic direction planning and tactical product distribution planning. Manage all quality assurance and… Show more Develop and implement sales strategy to expedite and coordinate agency and business marketing planning, promotion and strategy. Coordinate logistics around product delivery, branding and distribution. Manage outside vendors and agencies and cross functional teams toward short term and long range plans. Negotiate contract terms and conditions and vendor agreements. Participate in strategic direction planning and tactical product distribution planning. Manage all quality assurance and customer service around product procurement and development. Show less



Covenant Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Program Manager Residential Services

  • Aug 2006 - May 2008

  Knoxville, Tennessee Area Led all operational aspects and co-facilitated all clinical direction of the 95 bed adolescent (13-18 years old) boy's residential program. Co-facilitated and directed weekly multi-disciplinary treatment team meetings with frontline staff, Team Leaders, Family Therapists, teachers, nurses, Psychiatrist, Clinical Director, Recovery counselor and Activity Therapist. Led and managed a staff of 50+, which included Team Leaders and Program Counselors in both the outdoor program as well as the… Show more Led all operational aspects and co-facilitated all clinical direction of the 95 bed adolescent (13-18 years old) boy's residential program. Co-facilitated and directed weekly multi-disciplinary treatment team meetings with frontline staff, Team Leaders, Family Therapists, teachers, nurses, Psychiatrist, Clinical Director, Recovery counselor and Activity Therapist. Led and managed a staff of 50+, which included Team Leaders and Program Counselors in both the outdoor program as well as the boy's locked facility. Created continuity of treatment processes, procedures and interventions in order to create sustainable coping strategies for long term change. Oversaw and managed a budget of $3.95 million. Collaborated and shared information with Senior Leadership team to address all issues of Risk Management and continuous quality improvement to ensure consistent delivery of high quality clinical services throughout the organization. Accomplishments: Increased customer satisfaction scores each year from an initial score of 64% to our final year score of 80% Increased patient census from 29 to 49 in less than one year, opening two new cabins in the outdoor program. Decreased staff turnover from 43% to 12.3% in one year (2007). Increased annual revenue by 115%. Increase staff capacity and implemented consistent training strategies. Show less



Foothill Family

• United States
• Mental Health Care
• 100 - 200 Employee

• Marriage and Family Therapist

  • Mar 2003 - Jul 2006

  Greater Los Angeles Area Led and managed a case load of 25 child and adolescent (5-21 years old) clients and their parents in individual and family therapy. Performed detailed client psychological assessments for children and adolescents. Facilitated and the developed familial treatment plans and directed the family as they explored current difficulties and familial patterns. Coached and facilitated the development of new familial strategies and patterns and coping skills. Led and taught psycho-educational classes… Show more Led and managed a case load of 25 child and adolescent (5-21 years old) clients and their parents in individual and family therapy. Performed detailed client psychological assessments for children and adolescents. Facilitated and the developed familial treatment plans and directed the family as they explored current difficulties and familial patterns. Coached and facilitated the development of new familial strategies and patterns and coping skills. Led and taught psycho-educational classes for parenting, anger management, social skills and sex offender treatment. Show less



Voyagers Bible Church

• College Ministry Director

  • Jan 2003 - Jul 2006

  Orange County, California Area Led and facilitated the spiritual development of a community of college age students as they transitioned into college life and out. Prepared and facilitated spiritual, cultural and topical discussions on a weekly basis. Actively provided counseling, group and team-building building activities, led spiritual retreats, planned and implemented community events and outreach programs. Recruited and trained volunteer staff. Developed, facilitated, empowered, and provided leadership for a "grass… Show more Led and facilitated the spiritual development of a community of college age students as they transitioned into college life and out. Prepared and facilitated spiritual, cultural and topical discussions on a weekly basis. Actively provided counseling, group and team-building building activities, led spiritual retreats, planned and implemented community events and outreach programs. Recruited and trained volunteer staff. Developed, facilitated, empowered, and provided leadership for a "grass roots" student leadership movement that reached out to impoverished communities both locally and internationally. Show less



Centro de Educación Misionera en Centroamérica

• Director of Marketing and Practicum

  • Dec 1998 - Jan 2002

  Guatemala Created, developed and implemented a marketing strategy for CEMCA, a cross-cultural training school that created visibility not only in Guatemala but also throughout Central and South American and the Caribbean. Created a three year strategic plan for all student field practicum's, establishing relationships with leaders and opportunities throughout the interior of Guatemala and regionally. Taught English as a Second Language (ESL) and Cross Cultural Communication. Motivated students and… Show more Created, developed and implemented a marketing strategy for CEMCA, a cross-cultural training school that created visibility not only in Guatemala but also throughout Central and South American and the Caribbean. Created a three year strategic plan for all student field practicum's, establishing relationships with leaders and opportunities throughout the interior of Guatemala and regionally. Taught English as a Second Language (ESL) and Cross Cultural Communication. Motivated students and leaders to participate in world missions and become educated in cross-cultural adaptation. Accomplishments: Increased student body from 3 to 15 with 1/3 of the students from other countries Invited to serve on the Board of Directors of CONEM, the National Evangelical Missionary Commission, and participated in the development of their 5 year Strategic Plan. Invited as a representative of the Guatemalan missionary movement to Peru to take part in the implementation of the strategic plan for COMIBAM, the Iberian-American Missionary Commission. Presented on the need to cross-cultural training; and Nicaragua to promote and market CEMCA. Show less



Christian Academy of Guatemala

• Economics and Religious Studies Professor

  • Jan 1999 - Dec 2001

  Guatemala Professor



Charter Printing, Inc

• Sales and Management

  • Sep 1995 - Nov 1998

  Created, implemented and executed a business strategy to broker print related material for marketing departments for varying businesses, high schools and universities. Managed all aspects of the print production from beginning to end and ensured all quality control and deadline management.



Voyagers Bible Church

• Junior Varsity Soccer Coach

  • Jan 1995 - Nov 1998