Associate Director Of Operations

• Jan 2022 - Present

Facilitate cooperative and collaborative relationships with clients and other institutional stakeholders through commercial property and lease management. Direct day to day workflow for a staff of twelve Vendor performance and contract management. Develop and manage relationships. Expert on scopes of work quoted costs and contract specifications. Partner with REA's construction team to review project drawings and specifications, and facilitate appropriate safeguards and notifications for building occupants. Strive for 100% uptime in ~800K square feet of office, lab, clinical and vivarium environments.Provide Life Safety for University employees through IAQ testing, culinary water testing, fire system testing electrical plumbing, and HVAC systems.Manage 10-year Capital Improvement Plan for assigned portfolio. Develop and implement customer service, staffing, and financial objectives for assigned departments consistent with the University's goals and objectives.

Facility Manager

• May 2019 - Jan 2022

- Property management administration for multiple University-owned commercial properties totaling more than 350,000 square feet- Vendor and contract management: janitorial, landscaping, snow removal, security, etc.- Lease management for managed properties- Tenant liaison: created and implemented building policies and procedures, conducted tenant meetings, established positive tenant/patient relationships through effective communication and consistent follow-up

Committee Member- Medical Office Building Committee

• Jan 2022 - Present

National Training, Support and Product Manager

• May 2018 - May 2019

Create online training courses for both head coaches and account managers, eliminating the need for unnecessary travel for franchisees. Increased gear sales by 3x in Q4 2018 by getting inventory and supply chain in order. Adjusted pricing to create better margins. Assisted in growing franchisees from 3 in early 2018 to 17 by the end of 2018. Create online training courses for both head coaches and account managers, eliminating the need for unnecessary travel for franchisees. Increased gear sales by 3x in Q4 2018 by getting inventory and supply chain in order. Adjusted pricing to create better margins. Assisted in growing franchisees from 3 in early 2018 to 17 by the end of 2018.

General Manager

• May 2016 - Apr 2018

Oversaw the day to day operations and management of over 300 single family, townhome and multi-family units. Grew NOI for our largest client by over 7% in 2016 and 2017 Increased revenue by over 20% in 2017. This was achieved by a combination of value-added tenant and owner services, and managing late fee income, early termination fee income and other ancillary fees. Increased door count by 25% in 18 months by hiring a business development manager, better lead management and building relationships with real estate offices.

Financial Manager

• Aug 2015 - May 2016

Oversaw and participated in achieving the community's income and occupancy goals through ongoing marketing and leasing efforts and full exploitation of alternative revenue generating sources. Responsible for collection of rents and other monies due; posts rents and miscellaneous income to Yardi. Assisted Property Manager in managing a residential apartment community and property operations with an emphasis on maintaining financial records for the property, taking care of prospective residents when leasing consultants are not available, assisted residents with problems and complaints and assists with any legal proceeding instituted by property management.

Director Of Operations

• Oct 2013 - Sep 2015

Responsible for management, strategy, and execution of Timescape, CosmicWorld and Cosmic Run events nationwide Responsible for training new Event Directors Reviewed, maintained and optimized budgets ranging from $250,000 to $1 million + Identified, developed and maintained all in-market (Marketing & Logistical) partnerships to help develop, deliver and grow each event Located and finalized contracts for venues for events Managed the permitting process with cities, counties and municipalities.