Andy Hanak

Senior Product Manager at LiveScore Group
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Spectator Sports
    • 200 - 300 Employee
    • Senior Product Manager
      • Jun 2022 - Present

      Leading a product vertical within the company’s number 1 objective: Convergence - building an Ecosystem for the media and sportsbook platforms.Implementing continuous discovery habits - prioritising user needs ahead of solutions with fast & effective assumption testing to de-risk new features prior to development.Leading & co-ordinating a squad of 12+, consisting of; managers of other dependent products, UX designers, data engineers/scientists, insight analysts, user researchers, compliance/legal, developers & QA's. Show less

    • Product Manager
      • May 2021 - Jun 2022

    • United Kingdom
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Product Manager
      • Apr 2019 - May 2021

      - Joined as employee #1 to rebuild the mobile app for this start-up company. - Designed and built a bespoke back-end database product (hosted in AWS) including a web-based CMS platform (Django) that allowed trainers and all departments to efficiently manage the app and user content. - Grew the user base from 70k users to 500k in just 18 months. - Worked closely with external development teams, managing budgets and ensuring tickets had extensive acceptance criteria and met the definition of ready. Educated the team on delivery processes and consistently ensured developers met the definition of done. - Consistently designed and built innovative new features, optimising performance of the app, owning the agile delivery process, constantly focusing on quality over quantity whilst striving to create the best female fitness app on the market. - Communicated to all departments of the company with regular roadmap presentations, feature analysis demos, sprint reviews & data analysis reports. - Introduced Jira as a development management tool with custom made workflows specific to the needs of the company. Adjusted methodologies from Scrum to Kanban depending on projects. - Integrated a well-known event tracking & data visualisation platform in order to better understand user behaviour and enable data driven decisions. - Integrated a crashlytic software in order to better diagnose bugs/issues and gauge severity. - Collected over 2000 5-star reviews in the App Stores from just one feature release; taking the app's Google rating from 3.6 to 4.8, and iOS from 4.3 to 4.8. - Integrated back-end under-the-hood monitors to ensure the servers were never overworked, API requests had minimal request times and scaled the AWS resources to reduce cost. - Line managed developers & scrum members, helping set OKR’s and took part in regular 1-to-1s / appraisals. Show less

    • United Kingdom
    • Software Development
    • 700 & Above Employee
    • Product Owner
      • Aug 2017 - Apr 2019

      - Owner of the Betgenius Sportsbook product – the company’s highest grossing live product with over 100 active major clients. - PO & Scrum Master for two large development teams. Host & organiser of all agile ceremonies using a combination of two-week Scrum sprints & Kanban. - Clearly define stories with comprehensive acceptance criteria, interacting with relevant stakeholders and subject matter experts to verify work is correctly specified. Working closely with technical solution architects to ensure stories can be committed to and will meet the definition of done. - Head of communication with clients; responsible for product maintenance, roadmap presentations as well as training trading teams on how to use my product. - Prioritising the most valuable user stories in the backlog which includes; building new features (with UI’s), expanding sport’s market offering, adjusting product behaviour in reaction to rule changes in sport, integrating external API feeds, migrating services to the cloud and bug fixes. - Played a key role in the company’s biggest project to date (Offering a full front-end sportsbook platform); which involved managing the stakeholder, scheduled reporting and hitting critical deadlines throughout. Show less

    • United Kingdom
    • Software Development
    • 100 - 200 Employee
    • Sports Trader
      • Dec 2016 - Jul 2017

    • United Kingdom
    • Software Development
    • 400 - 500 Employee
    • Football Market Operator
      • Nov 2013 - Apr 2015

      Football Market Operator on the Betfair Exchange- Produced, managed and settled football markets that traded multi-million pounds every day on the world’s largest internet betting exchange- Performed daily admin within a team of operators including data entry in a high pressured environment using in house systems and Excel- Liaised B2B with groups such as RunningBall, Betradar, Abelson, Amelco, Openbet and Tipex.- Dealt with various customer queries including investigating settlements and accounts; responsible for making the final decision on the action taken.- Assisted and supervised part-time members of staff with live in-play markets- Frequently used to train new members of staff utilizing my skills and experience in teaching- Compiled staff rotasReason for leaving: Travelling April 2015 - April 2016 (1 year Working Holiday Visa in Australia) Show less

    • Part Time Football Market Operator
      • Oct 2012 - Nov 2013

  • Clarke Football Languages
    • West Ham United FC
    • English Tutor
      • Aug 2012 - Nov 2013

      Personal Tutor for professional football players in the English Premier League Key Responsibilities: • Prepared and taught the English language • Formed relationships with the players • Organised meetings • Helped the players feel comfortable in their new country • Assisted with issues the players faced due to the language barrier Personal Tutor for professional football players in the English Premier League Key Responsibilities: • Prepared and taught the English language • Formed relationships with the players • Organised meetings • Helped the players feel comfortable in their new country • Assisted with issues the players faced due to the language barrier

Education

  • University of Hertfordshire
    Bachelor of Science (BSc), Sports and Exercise Science (Performance)
    2009 - 2012
  • North Hertfordshire College
    BTEC National Diploma, Sports, Development & Training
    2007 - 2009

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