Experience

The 20 MSP - Your Managed IT Department

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• VP - Southeast Region

  • Mar 2023 - Present

  The 20 MSP is a nationally acclaimed IT service with a true all-in-one 24x7 offering. We leverage the power of local home-grown teams backed by a national model to quickly impact business and remove IT friction. Your technology operates smoother and your business grows faster. Our local team was born out of the DoD, has over 20+ years of experience and boasts 97% customer satisfaction. We love making technology your asset! The 20 MSP is a nationally acclaimed IT service with a true all-in-one 24x7 offering. We leverage the power of local home-grown teams backed by a national model to quickly impact business and remove IT friction. Your technology operates smoother and your business grows faster. Our local team was born out of the DoD, has over 20+ years of experience and boasts 97% customer satisfaction. We love making technology your asset!



Integrated Technology Services (Acquired by The 20 MSP)

• United States
• Information Technology & Services
• 1 - 100 Employee

• Vice President

  • Feb 2021 - Mar 2023

  Promoted from within to oversee manage entire business as executive, with a focus in sales and overall company growth and health.In about 6 years, grew MSP from a small company to market leader. Introduced and developed new offering services, corresponding contractual documents, marketing and sales material, market strategy, etc.Senior level manager for all sales, operations, hiring and firing, account management, customer experience, customer retention, and most contractual and financial obligations.Continued to manage the full sales life cycle of complex, high-trust, and multi-step deals directly to the C-suite. Deals closed ranged from 5K MRR - 50K MRR. Maintained a close rate of qualified leads at 33%. Show less

• Sales Manager

  • Oct 2018 - Feb 2021

  Promoted from within to manage the full sales life cycle of complex, high-trust, high-disruption, and multi-step deals directly to the C-suite. Deals closed ranged from 1K MRR - 50K MRR. Effectivity maintained a year after year MRR growth rate of 25%+ and maintained a close rate of qualified leads at 23%, while industry close rate for service was 15%.Generated and develop all sales and marketing processes, content, etc.

• Business Development Manager

  • Jul 2017 - Oct 2018

  Responsible for lead generation and business development for small IT management company. Identifying new verticals that were the most lucrative and best fit for the company's service offering and passing business opportunities to owner. Convert new leads/prospects, farming for new clients. Responsible for identifying new markets, serving at marketing events, etc. Responsible for building the reputation and network of company in the community.



AEROTUF

• United States
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Business Analyst

  • May 2015 - Jul 2017

  Responsible for analyzing, financially forecasting, monitoring and reporting on the performance of over 30K FAA certified load containers used for wide-body aircraft and their 500 parts. Responsible for maintaining and managing the materials required planning for over 2 million dollars worth of consignment inventory, spread over 500+ part numbers in different 35 global locations. This included using well known forecasting statistical methods such as quadratic formulas, rolling averages, standard deviation, etc. to effectively maintain a minimum safety stock and incorporating lead times for sea freight transportation. Responsible for presenting reports, often in person, to mid-level airline directors globally in order to re-enforce sales proposition. Served often in sales support role, re-enforcing proposition with key metrics. Other Notable Accolades: Awarded 20% salary raise for outstanding performance during first year. Advanced Level at Microsoft Excel. Work daily with Salesforce, ZOHO, MiSys, and Office 365. Show less