Experience

Dedicated Computing

• United States
• Computer Hardware Manufacturing
• 100 - 200 Employee

• Director of Manufacturing

  • Mar 2023 - Present

• Operations Manager

  • Jun 2019 - Mar 2023

  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Leadership •Provide strategic and day-to-day leadership for rack integration, the configure-to-order process, and node production feeder cell(s). Motivate team to deliver world-class quality, on-time, and productivity results in alignment with company goals and values. Set annual goals and milestone targets to measure improvement.•Support New Product Introduction activities for rack integration; ensure quality and on-time performance•Know, promote, and teach the Quality System’s procedures and processes.•Act as the primary backup to the Director of Manufacturing as necessary.Production Responsibilities•Ensure quality is built into every product, with processes followed according to the quality system.•Collaborate with scheduling to clearly define capability and capacity to ensure on-time performance on customer orders, including scheduling sub-assemblies to meet deadlines.•Own the Configure to Order (CTO) process to ensure customer requirements are translated in to clean inputs to Manufacturing, accurate Bills of Material, and achievable due dates. Collaborate with other functions to ensure the CTO process quality and cycle time meets the expectation. •Ensure a robust new product launch process into manufacturing including training, documentation, and communication.Team Building •In collaboration with human resources, address needs in recruiting, compensation, performance rewards, progressive discipline, performance reviews, staffing plans, and associate training and development. •Able to organize or schedule people and tasks, to develop action plans leading to completion of specified goals. Process Improvement/Problem Solving •Lead structured corrective action processes identifying root cause, effective solutions and implementation to improve processes throughout manufacturing – focusing on workmanship and product quality. Show less

• Rack Operations Leader

  • Oct 2015 - Jun 2019

  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Leadership •Provide strategic and day-to-day leadership for rack integration, the configure-to-order process, and node production feeder cell(s). Motivate team to deliver world-class quality, on-time, and productivity results in alignment with company goals and values. Set annual goals and milestone targets to measure improvement.•Support New Product Introduction activities for rack integration; ensure quality and on-time performance•Know, promote, and teach the Quality System’s procedures and processes.•Act as the primary backup to the Director of Manufacturing as necessary.Production Responsibilities•Ensure quality is built into every product, with processes followed according to the quality system.•Collaborate with scheduling to clearly define capability and capacity to ensure on-time performance on customer orders, including scheduling sub-assemblies to meet deadlines.•Own the Configure to Order (CTO) process to ensure customer requirements are translated in to clean inputs to Manufacturing, accurate Bills of Material, and achievable due dates. Collaborate with other functions to ensure the CTO process quality and cycle time meets the expectation. •Ensure a robust new product launch process into manufacturing including training, documentation, and communication.Team Building •In collaboration with human resources, address needs in recruiting, compensation, performance rewards, progressive discipline, performance reviews, staffing plans, and associate training and development. •Able to organize or schedule people and tasks, to develop action plans leading to completion of specified goals. Process Improvement/Problem Solving •Lead structured corrective action processes identifying root cause, effective solutions and implementation to improve processes throughout manufacturing – focusing on workmanship and product quality. Show less

• Director of Manufacturing (Temporary)

  • Jun 2015 - Sep 2015

  For this role I am responsible for filling in for the Director of Manufacturing while on an extended leave. Responsibilities include:Leadership•Lead and support 8 manufacturing cells through goal and objective setting and active in day to day support to reach them.•Properly maintain organization within the cells and adherence to 5S’s.•Participate and cooperate in the audits of ISO and/or station audits.•Schedule and maintain cell rotation schedules.•Take responsibility and authority for delivering results•Assist Production Team Leaders to provide ongoing training and orientation of team members for both work and quality processes and procedures.•Assist Production Team Leaders in establishing long term goals for both Production Team Leaders and Production Technicians.Team Building•Build manufacturing cell teams that are strong, responsive to the needs of the organization and are successful based on the established measurements.•Establish and maintain high morals throughout the manufacturing organization while still meeting all performance objectives.•Interviewing, selecting, and training of Production Technicians.•Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Process Improvement/Problem Solving•Identify, analyze and communicate failures and irregularities in production and implement quality improvements within manufacturing and other departments•Analyze and prioritize cell schedules to meet demands in a timely manner•Balancing product quality, labor cost per system and on-time delivery Show less

• Production Team Lead

  • Aug 2013 - Jun 2015

  Leader of the high level assembly manufacturing cell and responsible for establishing the direction and requirements to meet the needs of the customer, considering both quality and efficiency.Lead continuous improvement efforts through kaizen events, workout sessions, and control efforts based on production and quality metrics. Scheduling and prioritizing sales orders with input from Sales, Program Managers, Sourcing, and Order Management Representatives.Responsible for collaborating "one off" teams to help meet spikes in customer demandDevelop a flexible, well skilled manufacturing team that is able to understand and carry out multiple tasks contributing to the delivery of high quality products to customer specifications.Work closely with Account Executives and Program Managers on HLA (High Level Assembly) projects to ensure customer specifications and time lines are met.Train, coach, and mentor employees using performance management measures. Perform yearly performance evaluations and quarterly performance check in processes. Show less

• Production Scheduler

  • Aug 2011 - Aug 2013

  Schedule production orders for 7 manufacturing cells Record statuses for all production orders on a daily basis and report ship dates to inside sales representatives Work closely with sales and sourcing to align materials with build plan to ensure on time deliver to customers Work with manufacturing manager and supervisors to ensure schedule is met Maintain schedule tracker on a daily basis to track schedule attainment and report on trends Handle tactical situations that arise in manufacturing on a daily basis and help facilitate resolutions Lead daily meeting with all Manufacturing Cell Supervisors to cover the schedule for the day and to help escalate problematic situations Fill in for Manufacturing Manager and act as main point of contact for problems that arise Mentor new Cell Facilitators Show less

• Order Management Representative

  • Feb 2011 - Aug 2013

  Receive customer purchase orders and review them for completeness and accuracy Make direct contact with customers to resolve any order related issues Accurately book orders into ERP system in a timely and accurate manner and ensure proper invoicing Ensure high level of customer satisfaction through prompt and courteous communication of open and closed order status Work closely with Customer Support, Manufacturing, Sales, and Product Management to solve customer problems and work towards customer satisfaction Show less

• Production Scheduler/Order Management Representative

  • Feb 2011 - Aug 2013

• Production Supervisor

  • Nov 2005 - Feb 2011

  Leader of multiple manufacturing cells and responsible for establishing the direction and requirements to meet the needs of the customer, considering both quality and efficiency Lead continuous improvement efforts through kaizen events, workout sessions, and control efforts based on production and quality metrics Scheduling and prioritizing sales orders with input from Sales, Program Managers, Sourcing, and Order Management Representatives Responsible for collaborating "one off" teams to help meet spikes in demand Develop a flexible well skilled manufacturing team that is able to understand and carry out multiple tasks contributing to the delivery of high quality products to customer specifications Work closely with Account Executives and Program Managers on HLA projects to ensure customer specifications and time lines are met Show less

• Computer Hardware Technician

  • Aug 2001 - Nov 2005

  Assisted in the creation of the Pilot Cell to help improve new product launches and minimize downtime in production cells Assisted the Manufacturing Manager by scheduling teams for weekend work, leading Manufacturing resource planning meeting, and acting as point of contact when he is out of office; Responsible for the assembly, testing and packaging of computer systems Ensure customer requirements are met by following work instructions Maintain high quality work Perform quality inspections to ensure customer satisfaction Show less