Andy Chong

Head of IT at Browzwear
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Credentials

  • Practitioner Certificate in Personal Data Protection Singapore 2020
    Personal Data Protection Commission (PDPC)
    Aug, 2021
    - Nov, 2024
  • ISO 27001 Lead Auditor - Information Security Certification
    BSI
    Aug, 2017
    - Nov, 2024
  • Amazon Web Services Solutions Architect Associate
    Amazon Web Services (AWS)
    Nov, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Feb, 2022
    - Nov, 2024

Experience

  • Browzwear
    • Singapore
    • Software Development
    • 100 - 200 Employee
    • Head of IT
      • Mar 2022 - Present

      - Building up a global IT department from scratch, training and equiping the team to provide 24x7 follow the sun IT support - Lead and successfully setup and build a new IT management system (microsoft intune, windows atp and azure ad) from scratch - Lead and successfully setup and build a new IT service desk using Jira Service Desk - Building up a global IT department from scratch, training and equiping the team to provide 24x7 follow the sun IT support - Lead and successfully setup and build a new IT management system (microsoft intune, windows atp and azure ad) from scratch - Lead and successfully setup and build a new IT service desk using Jira Service Desk

  • Unit4
    • Software Development
    • 700 & Above Employee
    • SaaS and IT Manager
      • Sep 2017 - Feb 2022

      IT Management & Cloud Engineering- Promote smooth operations of data centers (AWS, Azure and STT) through building a new cloud operations team with members across Singapore, Malaysia and Indonesia. - Champion office and operational efficiency by successfully implementing Sharepoint, Jira and Microsoft Team Landline calling across all departments within the APAC office - Lead and successfully setup new cloud hosting on Microsoft Azure in conjunction with a new version of the Unit4 HR softwareCompliance- Lead and achieve ISO9001, ISO27001 and ISO27017 certification as the appointed Management Representative for ISO9001 and ISO27001- Appointed the DPO for APAC and lead the achievement of the Singapore Data Protection Trustmark (DPTM) for the organization Show less

    • SaaS and IT Team Leader
      • Jul 2015 - Aug 2017

      - Lead and successfully setup new cloud hosting on Amazon Web Services and transforming the cloud to multi locations across 2 different data centers providers (AWS and STT)- Reinforce operations resilience by moving all internal workload to cloud- Champion office and operational efficiency by successfully implementing OpenVPN, GoToAssist, Sangoma VOIP and migration to MS Outlook 365 and MS Teams- Reinforce company success through efficient management of multiple vendors with different functions Show less

    • Senior IT Executive
      • Feb 2011 - Jun 2015

      - Lead and successfully setup the first cloud hosting for Unit4 using STT and Gsuite- Provide end user support and wintel and database Administration (folder permissions, creating/modifying of AD accounts, creation of exchange mailbox, patches and upgrades, SQL tuning and maintenance)- Promote interoffice collaboration by successfully implementing Skye for business as a collaboration tool across all departments within the APAC office- Enhance operations resilient by successfully virtualization of all internal IT systems workload and periodic maintenance of various networking equipment Show less

  • UBS
    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Desktop Support Engineer
      • Feb 2010 - Feb 2011

      - Provide end user support and troubleshooting for MS Office suite, bloomberg and FX Trader software to users in Singapore, Malaysia, Hong Kong, China and Australia. - Perform change management request task on Wintel system (folder permissions, creating/modifying of AD accounts, creation of exchange mailbox) - Knowledge in BMC Remedyforce IT Service Management System - Provide end user support and troubleshooting for MS Office suite, bloomberg and FX Trader software to users in Singapore, Malaysia, Hong Kong, China and Australia. - Perform change management request task on Wintel system (folder permissions, creating/modifying of AD accounts, creation of exchange mailbox) - Knowledge in BMC Remedyforce IT Service Management System

  • Ultrust Solutions Private Limited
    • Singapore
    • IT Support Engineer
      • Aug 2006 - Jan 2010

      - System administration for windows server and MS Exchange - Provide end user support and troubleshooting for MS Office suite, hardware and other software issues - Assist the IT manager in defining new process and security policies which contributed to the company success for ISO9001 certification - System administration for windows server and MS Exchange - Provide end user support and troubleshooting for MS Office suite, hardware and other software issues - Assist the IT manager in defining new process and security policies which contributed to the company success for ISO9001 certification

Education

  • RMIT University
    Bachelor in Business (Computing) with Distinction, Computer/Information Technology Administration and Management
    2006 - 2008
  • Singapore Polytechnic
    Diploma in Information Technology
    2001 - 2004
  • Jurong Secondary School
    GCE ‘O’ Levels
    1997 - 2000

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