Experience

Knower Academics

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Director Of Business Operations

  • Feb 2021 - Present

  • Develops streamlined processes for marketing to potential customers and obtaining student registrations.• Manages student intake. Primary point of contact for customers during student registration process.• Coordinates with contracted attorneys to develop offerings, write contracts, and develop new services.• Develops and updates pricing structures for company offerings. Assists with managing company website.• Manages staffing, including recruiting, interviewing, hiring, and onboarding. Point person for HR matters such as payroll, employee benefits, and managing personnel files.



Rumney Climbers' Association

• United States

• Board of Directors, Treasurer

  • Jan 2017 - Present

  • Assures transparent and accurate financial accounting. • Files annual tax reports and manages the organization’s budget.• Designed, launched, and manages group’s website, www.ClimbRumney.com.• Served as a planner and event manager in the Rumney Rendezvous – a fundraising and trail maintenance event for Rumney’s “Final Frontier.” Secured corporate sponsorship from Petzl, Mooney Mountain Guides, Evo Rock and Fitness.• Serves as a communication point-person between the RCA and Forest Service.



Central Rock Gym

• United States
• Recreational Facilities
• 1 - 100 Employee

• General Manager

  • Feb 2019 - Oct 2020

  • Grew revenue 31% YoY in 2019, making for the gym's highest-earning year ever.• Managed a 40-person staff. Mentored employees in both full-time and part-time roles.• Built relationships with new clients and developed customer-retention strategies. • Increased membership revenue by 43% and check-ins by 27% YoY in 2019. • Interviewed and hired job applicants. Evaluated employee performance and productivity.• Ran company payroll and monthly membership billing. • Planned, developed and executed email marketing campaigns. Designed visual content such as social media graphics and posters.• Created spreadsheets that provided owners with data-driven monthly reports on revenue, sales rates, and customer visitation.



Mount Prospect Academy

• United States
• Individual and Family Services
• 1 - 100 Employee

• Human Resources, Marketing, and Technology Coordinator

  • Jun 2018 - Feb 2019

  • Produced strategic press releases, newsletters, and marketing materials to improve the organization’s brand. • Served as the company’s webmaster. Built, launched, and managed the company website.• Supported human resources activities.• Provided regional information technology support for Mount Prospect Academy staff. • Produced strategic press releases, newsletters, and marketing materials to improve the organization’s brand. • Served as the company’s webmaster. Built, launched, and managed the company website.• Supported human resources activities.• Provided regional information technology support for Mount Prospect Academy staff.



Plymouth State University

• United States
• Higher Education
• 700 & Above Employee

• Outdoor Center: Manager

  • Aug 2016 - May 2018

  • Self-starter who identified work projects, supervised staff’s daily operations, interviewed prospective hires, conducted workers’ performance appraisals. • Provided daily supervision for work-study employees at the college’s outdoor equipment rental center. • Self-starter who identified work projects, supervised staff’s daily operations, interviewed prospective hires, conducted workers’ performance appraisals. • Provided daily supervision for work-study employees at the college’s outdoor equipment rental center.



The Ithaca Journal

• Technology, Information and Internet

• Government & Accountability Reporter

  • Mar 2012 - Aug 2016

  • Produced daily newspaper coverage, impactful investigative articles, and detail-oriented enterprise reports that sought to enlighten and enrich readers’ connection with their local community. Mentored new reporters on newsgathering and writing techniques.• Managed social media accounts to promote stories and report breaking news. Multimedia reporter though video and photography. • Recognized by the N.Y. State Associated Press Association with a first-place win for beat reporting in 2014. • Recognized by The New York News Publishers Association and Best of Gannett U.S. Community Publishing with Awards of Excellence for watchdog reporting on government spending in 2013.



Cornell Outdoor Education

• United States
• Higher Education
• 1 - 100 Employee

• Rock climbing instructor

  • Jan 2013 - Jul 2016

  • Taught Cornell's most advanced rock climbing courses. Classes ranged from weekend trips at New York's Shawangunks to multi-week courses at Nevada's Red Rock National Conservation Area.• Active member of the Cornell Outdoor Education community. • Taught Cornell's most advanced rock climbing courses. Classes ranged from weekend trips at New York's Shawangunks to multi-week courses at Nevada's Red Rock National Conservation Area.• Active member of the Cornell Outdoor Education community.



Cornell Cooperative Extension

• United States
• Individual and Family Services
• 100 - 200 Employee

• Intern, field instructor and media producer

  • Apr 2011 - Sep 2011

  · Worked as a field instructor and member of grant writing team. · Produced promotional online videos, wrote blogs and newspaper articles. · Worked as a field instructor and member of grant writing team. · Produced promotional online videos, wrote blogs and newspaper articles.