Experience

KCOM Wholesale

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• • Jan 2023 - Present

  Installation and maintenance of FTTP connections for commercial clients and performing surveys for new connections. Experience installing managed routers and switches, VoIP services and data cabling, access point installations and smart communication installs.

• • Jun 2020 - Jan 2023

  Field based engineer: Installation and maintenance of fibre optic connections (FTTP); Diagnosing and fixing fibre optic faults; Installation and maintenance of VoIP services; InvisiLight installations; MDU installations; asbestos installations; advising clients and carrying out work at clients premises; providing excellent customer service and ensured the full delivery of our service was completed.



Morrisons

• India
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Replenishment Manager

  • Nov 2018 - Jun 2020

  Accountable for Ambient (Including BWS), Warehouse and Frozen departments in a store that had a turnover of approx £1m p/w. My duties involved: opening/closing of store ensuring it remains fit to trade; motivating and managing my team to achieve KPI’s; delivering excellent customer service; Rota planning; monitoring due diligence documentation; planning and implementing plan changes; leading the store as the Duty Manager; training and providing coaching for staff and my peers; maintaining a smooth operation of the warehouse and ensuring my departments stay legally complaint. Show less



Rock Up Ltd

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• • May 2018 - Nov 2018

  General Manager position for a successful new leisure centre based in Hull. My duties included, but were not limited to, the following: Full P&L control and accountability; recruitment; staff training; writing SOP’s; writing risk assessments; conducting H&S audits; negotiating prices with suppliers; payroll; financial reports to company directors and investors; strict monitoring and control of H&S measures; attending and hosting meetings with directors; Rota forecasting and design for the entire workforce; maintaining the smooth operation of the Centre; ensuring the maintenance of a 5* food safety service in the café; developing and growing the business; marketing and promotion planning and general HR duties. Show less

• • Mar 2017 - May 2018

  Day to day running of the centre as Duty Manager. Involved the following duties: Opening and closing; Banking; Rotas; Resolving customer escalations; cafe management; Arena maintenance; Staff training; Reporting; Disciplinaries; Recruiting; Promotion and liaising with external suppliers.



Asda

• Retail
• 700 & Above Employee

• • Apr 2015 - Mar 2017

  Fresh Section Leader in a store that took on avg £130k p/w. My role included opening and closing the store, acting as Duty Manger, Rota and wage planning, coaching and leading my team, reducing and monitoring shrink, monitoring due diligence documentation, inventory investigation, training and upskilling staff, modular and promotional change implementations.

• • Aug 2010 - Apr 2015

  FLT Trained, First Aider.Primary Role: Receiving deliveries for a fast paced £1.3m per week store and using SMART to finalise these deliveries; Adjusting stock levels; Maintaining smooth operation of the warehouse; Dealing with reverse logistics in a busy environment to ensure warehouse is operating efficiently; Waste management.

• • Sep 2007 - Aug 2010

  Primary Role: Shop floor assistant delivering stock onto the sales floor and assisting customers.