Andy Burnley
Infrastructure Support Manager at Skipton Building Society- Claim this Profile
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Bio
Experience
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Skipton Building Society
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United Kingdom
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Financial Services
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700 & Above Employee
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Infrastructure Support Manager
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Oct 2017 - Present
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Service Support Manager
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Mar 2015 - Oct 2017
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Accent Group Ltd
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United Kingdom
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Non-profit Organizations
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100 - 200 Employee
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Service Delivery Manager
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Oct 2014 - Feb 2015
Responsibility for the ICT Technical and Service Desk teams. Manage full service-desk operation and the technical team supporting the groups 1st, 2nd and 3rd line support. Responsibility for the ICT Technical and Service Desk teams. Manage full service-desk operation and the technical team supporting the groups 1st, 2nd and 3rd line support.
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Royal Air Force (RAF)
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Armed Forces
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700 & Above Employee
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Service Delivery Manager
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Dec 2010 - Nov 2014
Service Delivery Manager for two classified (IL6), sensitive MOD I.T. networks, including the management of a 24/7/365 service desk and full oversight of operationally deployed technical teams supporting 50+ sites & 500+ users. Service Delivery Manager for two classified (IL6), sensitive MOD I.T. networks, including the management of a 24/7/365 service desk and full oversight of operationally deployed technical teams supporting 50+ sites & 500+ users.
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Community
