Andy Barajas

IT Support Specialist at HomeFirst
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Contact Information
us****@****om
(386) 825-5501
Location
San Jose, California, United States, US

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Bio

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Credentials

  • CompTIA A+ Core 1 (220-1001)
    CompTIA
    Nov, 2021
    - Oct, 2024
  • Google IT Support Professional
    Google
    Nov, 2021
    - Oct, 2024

Experience

  • HomeFirst
    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • IT Support Specialist
      • May 2023 - Present

  • Ops On Demand Inc.
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Support Engineer
      • Jan 2022 - May 2023

      • Saas administration experience with O365, Zoom, Adobe, Slack, Google Suite, JIRA/Confluence, and VPN Support (Cisco, GP) • Utilized Zoho and Jira ticketing systems to provide level 1 and level 2 support over remote connection, email, and telephone to 500+ users including C-level executives • Addigy (MDM) administrator, deploying software packages to Macbook's, maintaining inventory, and enabling self-service for users • Handled the setup, configuration, and decommission of employee hardware (Laptops) Show less

  • NPower
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Support Specialist
      • Aug 2021 - Jan 2022

  • City of San José
    • United States
    • Government Administration
    • 700 & Above Employee
    • Non Clinical Covid Vaccine Team
      • May 2021 - Aug 2021

  • JIT Transportation
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Quality Control Inspector
      • May 2020 - Sep 2020

  • Panera Bread
    • United States
    • Restaurants
    • 700 & Above Employee
    • Cashier Customer Service
      • Nov 2017 - May 2019

Education

  • San Jose State University
    Bachelor of Arts - BA, Communication Studies
    2019 - 2023
  • NPower
    Information Technology
    2021 - 2022

Community

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