Experience

SECURIGUARD SECURITY SERVICES

• South Africa
• 1 - 100 Employee

• Regional Operations Manager & Associate Director of Recruitment- Pacific Region

  • Mar 2022 - Present

  A member of an elite operations team committed to delivering security solutions in all aspects of government, corporate, commercial and residential portfolios. Providing field support for our team(s) of Security Professionals. Supporting all departmental teams representing Securiguard Security Services Ltd. Providing support and Recruitment Team direction focused on implementing vision, action planning and results. Contributing to our five company pillars: Respect. Empathy. Accountability. Courtesy. Honesty.



HOSPITALITY BRAND DEVELOPMENT

• France
• Business Consulting and Services

• Consultant - Hospitality & Operational Excellence.

  • May 2020 - Mar 2022

  Niagara Steakholders LTD. Mr. Mike’s Steakhouse Casual - Southern Ontario Region. Complete plan positioning and execution of all necessary components of pyhsical plant, human resources, marketing, all cost controls as well as creating and implementing top line practices during Covid-19 restrictions and protocols for two casual dining concepts in the Niagara Region - Ontario. Niagara Steakholders LTD. Mr. Mike’s Steakhouse Casual - Southern Ontario Region. Complete plan positioning and execution of all necessary components of pyhsical plant, human resources, marketing, all cost controls as well as creating and implementing top line practices during Covid-19 restrictions and protocols for two casual dining concepts in the Niagara Region - Ontario.



Rammp Hospitality Brands - Mr. Mikes Restaurants Inc.

• Regional Operations Manager

  • May 2017 - May 2020

  As a member of the Operations Team at RAMMP Hospitality Brands, my role is to support and contribute to our Brand growth vision by being an exceptional team player. To implement flawless operational execution systems, quality assurance and health & safety practices through coaching and mentoring at our restaurant location level, as well as be a trusted advisor to our Franchisee community in all aspects of the hospitality industry. Mr. Mikes Steakhouse Casual is the fastest growing casual dining category in Canada. I am a member of a culture and that is centered on living our corporate values daily. I possess a very high Hospitality Quotient with a personal goal of developing a significant H.Q. in those I am surrounded by in both professional and personal environments though leading by example, providing winning guidance and being an exemplary role model.



Boston Pizza International Inc.

• Canada
• Restaurants
• 700 & Above Employee

• Regional Business Manager - Western Canada

  • Oct 2005 - Oct 2016

  Closely supported and collaborated with Boston Pizza Brand Franchisees in developing all aspects of their business with respect to profitability, financial planning and cost analysis. Heavily invested in operational execution and quality assurance with a prolific focus on The Perfect Guest Experience, inclusive of community & national marketing initiatives, quarterly business planning and commitment to building the Boston Pizza Brand in Western Canada. Maintaining strong regional relationships with operators under my portfolio and act as an effective liaison between Boston Pizza International Inc. and the Franchisee community.



Vertical Restaurants LTD.

• Operating Partner

  • Feb 2000 - Jan 2004

  Co-owned and operated a high energy dining concept in Vancouver located in the established trending community of Kitsilano. This location was in operation for four years and rejuvenated the hospitality entertainment component of the area (West Broadway) - Vancouver. Co-owned and operated a high energy dining concept in Vancouver located in the established trending community of Kitsilano. This location was in operation for four years and rejuvenated the hospitality entertainment component of the area (West Broadway) - Vancouver.



Malone's Sports Grill LTD.

• Operating Partner

  • Mar 1992 - Jun 1999

  Operating partner with Malone’s Sports Grill LTD. A sports dining lounge concept which trail blazed the beginning of the Sports Bar craze in Vancouver (lower mainland) and eventually across the nation. Our team of partners developed, opened and operated four locations in Vancouver and surrounding areas. Our partnership team also established our concept in Shanghai China in 1996, where I relocated and spent 14 months committed to business development. That location remains in operation today. Operating partner with Malone’s Sports Grill LTD. A sports dining lounge concept which trail blazed the beginning of the Sports Bar craze in Vancouver (lower mainland) and eventually across the nation. Our team of partners developed, opened and operated four locations in Vancouver and surrounding areas. Our partnership team also established our concept in Shanghai China in 1996, where I relocated and spent 14 months committed to business development. That location remains in operation today.



Keg Restaurants LTD.

• Operations Manager

  • May 1988 - Jun 1991

  Involved in operating several locations as well as playing a key role in new store openings. I excelled in floor management and inventory controls. Involved in operating several locations as well as playing a key role in new store openings. I excelled in floor management and inventory controls.