Sr. Enterprise Customer Success Manager

• Mar 2022 - Present

Senior Account Executive

• Mar 2021 - Mar 2022

Account Executive

• Feb 2018 - Apr 2020

As an Account Executive, I consult with a variety of companies and non-profit organizations on ways that they can leverage content, increase brand awareness and improve social media visibility. I also provide assistance with promoting my client's initiatives while connecting with their target audience. PR Newswire empowers communicators to identify and engage with key influencers, craft and distribute meaningful stories, and measure the financial impact of their efforts. Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals. Show less

Onboarding Specialist

• Oct 2017 - Feb 2018

Customer Acquisition Representative

• Jul 2015 - Oct 2017

Manager

• Jan 2014 - May 2015

Supported fellow employees to ensure efficient operations of restaurant and bar Gained understand of inventory replenishment by processing and placing orders Accountable for restocking and ensuring lean inventory behind the bar Created Kanbans for inventory replenishment Managed at maximum 11 employees during peak restaurant hours Supported fellow employees to ensure efficient operations of restaurant and bar Gained understand of inventory replenishment by processing and placing orders Accountable for restocking and ensuring lean inventory behind the bar Created Kanbans for inventory replenishment Managed at maximum 11 employees during peak restaurant hours

Weekend Show Host and Producer

• Aug 2014 - Apr 2015

Handled the tasks of writing, producing and editing content Perform responsibilities of conducting studio and phone interviews Responsible for weekend program development Handled responsibilities of writing content for personal show Ensured that the guidelines of the station and the president's visions are followed by show's co-hosts Handled the tasks of writing, producing and editing content Perform responsibilities of conducting studio and phone interviews Responsible for weekend program development Handled responsibilities of writing content for personal show Ensured that the guidelines of the station and the president's visions are followed by show's co-hosts

Marketing and Communications Intern

• Jun 2014 - Aug 2014

Expanded marketing and communication knowledge working along side President/CEO Dave Nedrich Produced weekly Spot Light Member of the Week, an e-newsletter that was received by 600+ recipients, promoting local businesses Improved digital marketing skills through software such as Constant Contact, Save Local Now, and other social media tools Contacted members of PACC in regards to membership retention, new membership, and outstanding invoices Attended various committee, local government, and local city school district meetings as a representative of PACC Produced and sent out press releases to newspapers, radio stations, and local television station Planned and prepared Regional Business Exposition and New Member Orientation Show less

Summer Associate

• May 2012 - Aug 2013

Responsible for upwards of $22,000 in personal cash drawer. Maintained confidentiality of bank records and client information. Balanced daily cash deposits and bank vault inventory with a zero error rate. Shadowed marketing department and learned the functions of each division. Provided personal customer service; managed telephone and email operations Responsible for upwards of $22,000 in personal cash drawer. Maintained confidentiality of bank records and client information. Balanced daily cash deposits and bank vault inventory with a zero error rate. Shadowed marketing department and learned the functions of each division. Provided personal customer service; managed telephone and email operations