Andrés Díaz, MSc, UX-PM-3
Operations Manager at The College of Patent Agents and Trademark Agents- Claim this Profile
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Bio
Experience
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CPATA - CABAMC
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Canada
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Public Safety
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1 - 100 Employee
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Operations Manager
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Jun 2021 - Present
Deliver operational controls, administrative efficiency and reporting procedures to ensure financial best practice and controlled risk Participate in all projects regarding College information and develop and recommend operating policies and procedures relating to the analysis of licensee data and their use to assist in risk-based regulation. Liaise with stakeholders as the College operates without a physical office. Deliver operational controls, administrative efficiency and reporting procedures to ensure financial best practice and controlled risk Participate in all projects regarding College information and develop and recommend operating policies and procedures relating to the analysis of licensee data and their use to assist in risk-based regulation. Liaise with stakeholders as the College operates without a physical office.
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Concordia University
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Canada
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Higher Education
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700 & Above Employee
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Mar 2020 - Jun 2021
Maintain and enhance financial and student information systems through the coordination of test plans and support for system-related incidents. Improve the student experience as it relates to student financials.
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Jun 2019 - Mar 2020
Redesign processes involving students using UX and User Design methodologies.
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Nov 2014 - May 2019
Analyze statistical and payment reports for tuition and compulsory fees.
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May 2014 - May 2015
Research Topic: Economic Growth and DevelopmentApplication of statistical methods to establish the relationship between wages, quality of education and level of schooling.
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Jan 2013 - Jan 2015
Analyze takeover rumors and firm-specific news releases and assess its importance in driving economically significant corporate price changes and trading volume activity.
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JDM Consultation Inc.
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Accounting
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1 - 100 Employee
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Administrative Assistant
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Dec 2013 - Oct 2014
• Prepare personal income tax returns in order to optimize the client's balance • Translate the contents of the company's webpage from English to French • Create reports, documents and databases requested by clients, as part of bookkeeping activities. • Prepare personal income tax returns in order to optimize the client's balance • Translate the contents of the company's webpage from English to French • Create reports, documents and databases requested by clients, as part of bookkeeping activities.
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H Fusion Media & Communications
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United Kingdom
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Media Production
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1 - 100 Employee
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Research Assistant
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May 2013 - Sep 2013
Conducted research on Canadian taxation, focusing on non-resident investment in Canada and income tax provisions for corporations, trusts and partnerships, resulting in information bulletins and newsletters. Conducted research on Canadian taxation, focusing on non-resident investment in Canada and income tax provisions for corporations, trusts and partnerships, resulting in information bulletins and newsletters.
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Bancolombia
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Banking
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700 & Above Employee
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Financial Analyst - Credit Risk
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Feb 2011 - Aug 2012
Developed statistical and financial methods for measuring the risk of corporations, in order to estimate the probability of default, quantify net losses, and take preventive and corrective measures. Developed statistical and financial methods for measuring the risk of corporations, in order to estimate the probability of default, quantify net losses, and take preventive and corrective measures.
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ESEN
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El Salvador
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Higher Education
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100 - 200 Employee
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Tutor
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Sep 2007 - Apr 2012
• Teaching Assistant of Accounting, Introduction to Economics, Salvadoran Economy, Advanced Spanish and History of Western Ideas. • Developed material to be taught in the tutoring sessions. • Selected to tutor students that had particularly hard problems to keep up with the rest of the class. • Teaching Assistant of Accounting, Introduction to Economics, Salvadoran Economy, Advanced Spanish and History of Western Ideas. • Developed material to be taught in the tutoring sessions. • Selected to tutor students that had particularly hard problems to keep up with the rest of the class.
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SABMiller
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Food & Beverages
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700 & Above Employee
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Business Process Analyst
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Feb 2010 - Feb 2011
Conceived and developed new business processes and reorganized existing ones in the marketing, financial and accounting departments, in order to improve its effectiveness. Conceived and developed new business processes and reorganized existing ones in the marketing, financial and accounting departments, in order to improve its effectiveness.
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Education
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HEC Montréal
Master of Science - MSc, Applied Economics -
Concordia University
Master's degree, Economics -
Concordia University
Graduate Diploma, Economics -
ESEN
Bachelor’s Degree, Economics -
McGill University
Certificate in Business Analysis