Experience

Viva tech
• Brazil
• Financial Services
• 1 - 100 Employee
• Founder & Board Member

  • Apr 2023 - Present


Olos Tecnologia

• Information Technology & Services
• 1 - 100 Employee

• Co-founder & Chief Transformation Officer

  • Jul 2021 - Present

  Responsible for implementing and guiding transformation strategies according to the company's objective;● Acting in providing proactive and strategic insights to design the Transformation strategy, focusing on Efficiency, Change Management and Digital Transformation;● Definition of the roadmap and monitoring of the effective adoption of the main strategic initiatives;● Consulting development and coordination of project managers and high performance teams;● Definition of governance and structure of the transformation program; ● Transformation project portfolio management;● Execution of the alignment and cohesion of Transformation projects according to the definition of strategies;● Coordination and supervision of committees and meetings held within the scope of transformation and strategic programs;● In charge of ensuring the effectiveness of the governance structure, providing transparency in the prioritization and decision-making process and directing the delivery effort. Show less

• Co-founder & Chief Technology Officer

  • Sep 2016 - Oct 2021

  ● Acting in the infrastructure and responsible for all the technological areas of the company;● Alignment of the company's strategic objectives to lead the technology and development area to achieve goals;● In charge of security and prevention of cyber attacks;● Definition of meetings to align alignments with directors from other areas in order to check if the established strategies meet customer and company demands;● Conflict management acting as a mediator between team employees and members from other areas, in order to facilitate integration and ensure harmony between teams;● Team guidance in creating goals and objectives as well as measuring the achievement of goals through the analysis of KPIs;● Periodic audit of the team's productivity by analyzing the volume of calls delivered within the agreed deadline;● Creation of information security policies in systems and processes. Show less

• Co-founder & Services Director

  • Jun 2014 - Aug 2016

  ● Directing multidisciplinary teams in the search for better results and achievement of goals;● Development of the cycle of services and technical agents, evaluating efficiency, conduct and results;● Error analysis for failure reduction, making conclusions in the shortest possible time and cost, ensuring the quality of services and products;● Management of processes, projects and services for the development of systems, monitoring and supporting the coordinations involved, verifying the effectiveness of the results, of the attendance, of the contractual requirements agreed and of the critical analysis of the productivity; ● Implementation of corrective and preventive actions to improve processes, reporting to project stakeholders. Show less

• Co-founder & Manager Software Development

  • Dec 2009 - Jun 2014

  ● Responsible for ensuring that style standards, maintainability and best practices are adequate for the unique issues of scale and diversity of use represented by the products;● In charge of developing the technical aspects of the strategy and aligning it with business objectives;● Acting in the progress of systems and infrastructures, in a safe and scalable way, through the best market practices and in accordance with the objectives established for the solutions;● Implementation of actions for continuous and resilient operations of the systems developed through performance metrics aligned with all areas and partners, aiming at the best possible experience for the final customers of the systems, external or internal;● People management for the development team, including talent attraction to ensure the company's growth;● Implementation of the technological interface between the business fronts and the technology team seeking to propose strategic solutions. Show less



PinX

• United Kingdom
• 1 - 100 Employee

• Founder & Board Member

  • Jan 2020 - Present

  ● Acompanhamento e orientação de estratégias transformadoras; ● Análise de novos investimentos e movimentos táticos para o crescimento no mercado de atuação; ● Participação nos processos de decisões e direcionamento de planos estratégicos. ● Acompanhamento e orientação de estratégias transformadoras; ● Análise de novos investimentos e movimentos táticos para o crescimento no mercado de atuação; ● Participação nos processos de decisões e direcionamento de planos estratégicos.


Kérus
• Brazil
• Food and Beverage Services
• 1 - 100 Employee
• Founder & Board Member

  • Jan 2023 - Present


Verisys Tecnologia e Soluções S.A

• Brazil
• Telecommunications
• 1 - 100 Employee

• Software Developer

  • Jan 2008 - Jul 2009

  ● Identificação e construção dos testes de desenvolvedor para cobrir o comportamento desejado dos componentes técnicos; ● Acompanhamento técnico dos projetos, avaliando o desempenho do time; ● Execução e acompanhamento da qualidade do software utilizando diferentes técnicas de testes; ● Participação efetiva nas especificações de produtos; ● Responsável pelo desenvolvimento e evolução dos principais produtos da empresa; ● Planejamento e acompanhamento do progresso das atividades de desenvolvimento, oferecendo realimentação para os membros da equipe e para as lideranças. Show less



Corsidian

• Mexico
• Telecommunications
• 1 - 100 Employee

• Technical Support Specialist

  • Jan 2006 - Dec 2007

  ● Responsável por prestar o atendimento, por meio de canais de acordo com o processo definido, visando o alcance de metas estabelecidas; ● Fornecimento de status das demandas em evolução, quando solicitado pelo cliente, por meio de canais de atendimento; ● Desenvolvimento de métodos, procedimento, instruções de trabalho e fornecer sugestões para a melhoria dos processos; ● Prestação de suporte à equipe de técnicos, auxiliando na solução e direcionamento das solicitações dos clientes; ● Responsável pela implantação e manutenção de softwares como Unified IP e Melita, ambos da Aspect; ● Desenvolvimento de customizações baseados nas necessidades dos clientes; ● Geração de relatórios de indicadores da área, acompanhando os objetivos traçados e aplicando estratégias de melhorias quando necessário. Show less


51 Brasil Telecomunicações
• Software Developer

  • Jan 2005 - Dec 2005

Accelera Technologies
• Brazil
• Information Technology & Services
• 1 - 100 Employee
• Software Developer

  • Jan 2003 - Dec 2004

Lumina Americas
• Argentina
• Software Development
• 100 - 200 Employee
• Software Developer

  • Jan 2001 - Dec 2002